Leisure Duty Manager
Vor 2 Tagen
Salary Package: $110,669 per annum plus super Role Overview Are you passionate about creating exceptional customer experiences? Do you thrive in energetic environments where no two days are the same? The City of Karratha is seeking a motivated and service-focused Leisure Duty Manager to join our dynamic team at the award-winning Karratha Leisureplex (KLP). As a key frontline leader, you’ll play an essential role in ensuring the smooth operation of one of the region’s busiest recreation facilities. If you’re someone who enjoys responsibility, variety and community connection, this is your opportunity to step into a role that makes a real impact. Responsibilities Oversee day-to-day centre operations and act as the first point of contact for all patrons. Lead high-quality customer service delivery across early mornings, evenings and weekends. Provide clear information, manage enquiries and ensure accurate cash handling and receipting. Support and liaise with Supervisors and other Duty Managers to deliver seamless recreation programs and facility services. Assist with promotions and information distribution to help showcase everything the KLP has to offer. Maintain staffing levels and rosters based on operational needs. Train, motivate and guide staff to uphold our customer service standards. Champion Health & Safety by supporting staff wellbeing, managing risks and ensuring policy compliance. About you You are a confident communicator who enjoys working with people and leading by example. You bring strong customer service experience, sound organisational skills, and the ability to think clearly under pressure. You’re developing your supervisory capability and are ready to take the next step in your recreation or facility operations career. Requirements Minimum 2 years’ experience in a similar customer-facing role Knowledge of recreation facility operations Strong administrative and computer skills (Microsoft Office) A commitment to teamwork, safety and continuous improvement Current C Class Driver’s Licence National Police Certificate (within 6 months) A relevant qualification in Recreation or Business Administration (desirable) Why join the City of Karratha? Working at the Karratha Leisureplex means being part of a supportive and community-minded team that delivers outstanding recreation services to residents and visitors. You'll enjoy an active work environment, the chance to grow your leadership skills, and the opportunity to shape positive experiences for thousands of patrons each year. How to Apply If you’re ready to be part of our amazing team, we’d love to hear from you Please click Apply and you will be taken to our online recruitment portal. Contact For enquiries about this position, please contact the People & Culture team on . Applications are to be received by no later than 4.00pm, Friday 9th January 2026. The City of Karratha reserves the right to close the role and appoint prior to the closing date so early applications are encouraged. #J-18808-Ljbffr
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