Business Development Associate

Join us in working on something that matters Enabling wellness and recovery through holistic personal care All Jobs Business Development Associate (Melbourne, Victoria, Australia) Business Development Associate Here at Homage we are on a mission to change the way people access and receive their homage-care. We’re a tech start-up using our smart technology to help our customers manage their care, the way they want it - recovering with grace, control & dignity. So, what will be your part in our Mission? As a Business Development Associate, who embodies our passion for growth and transformation you will be part of a team that is key to our strategic expansion, you will report directly to the Partnerships Team Lead, immersing yourself in the intricacies of the market. We welcome candidates at all stages of their career journey, from entry-level enthusiasts to early-career professionals. If you want a chance to join a dynamic tech start-up this is the position for you What will you do… As a Business Development Associate, you will drive new sales and account expansion, positioning Homage as a trusted brokered supplier of Support Workers and Nurses. You will identify new opportunities, build strong provider relationships, and ensure a seamless onboarding and partnership experience. Key Focus Areas: New Business Growth (Sales & Lead Generation)Identify new aged care and NDIS providers and establish relationships with decision-makers. Build a strong sales pipeline with a target of 10+ new qualified opportunities per month . Conduct presentations and pitches to showcase Homage’s value proposition. Negotiate and close service agreements , ensuring seamless onboarding. Track all sales activities via CRM, ensuring visibility and reporting. Onboarding & Account ActivationOversee end-to-end onboarding journey , ensuring providers are trained and supported. Facilitate tech integration and platform training for new partners. Conduct monthly training sessions for newly onboarded providers. Key Account Management & RetentionMaintain regular touchpoints with existing partners to deepen relationships. Proactively identify operational challenges and provide strategic solutions. Support incident management education , ensuring compliance with industry standards. Strengthen Homage’s positioning as a Preferred Supplier in the provider network. Drive improvement in product and technology platform through structured, proactive feedback loops between clients and the Homage technology team. Solution Development & Partner OperationsDefine care and service workflows & SLAs with partners to ensure service quality and alignment. Manage partner and stakeholder relationships during high-severity incidents, ensuring timely and professional resolution. Work closely with Service Coordinators and Operations teams to ensure high service fulfilment, proactive problem-solving, and mitigation of operational issues. Market Strategy & Industry InsightsMonitor upcoming changes in the Aged Care sector, including the Support at Home reforms in 2025 and 2026. Track mergers, acquisitions, and industry trends to anticipate market shifts. Build relationships with key industry stakeholders and advocacy groups . Develop market-entry strategies for targeted provider segments. Skills you will need… While none of the tools are mandatory, we value candidates who are tech-savvy and demonstrate a willingness to learn. Familiarity with the following tools will be advantageous: 1-3 years of experience in Business Development, Sales, or Account Management (Aged Care, Healthcare, or NDIS preferred). Strong relationship-building skills, with the ability to navigate long sales cycles and provider decision-making structures. A consultative selling approach, with the ability to map out stakeholder needs and tailor solutions. High adaptability, comfortable working in a fast-growing, tech-enabled environment. Solid understanding of aged care funding models, including HCP, CHSP, Support at Home, and NDIS. Experience with CRM systems (e.g., HubSpot, Salesforce) and data-driven reporting. What’s in it for you? Hybrid Work - Working from both home and our wonderful office located in the heart of the CBD. ESOP - Employee shares program so that we all own and share in the success of the dedication, care and hard work we put in. Annual Salary Reviews, alongside our modern approach to Performance Management. Employee of the Quarter rewards. EAP - Employee Assistance Program. Note on Compensation: At Homage, we believe in fair and transparent compensation practices. For this role, we offer a competitive base salary without a commission structure. We are committed to recognising and rewarding your efforts through other avenues, such as yearly remuneration reviews, discretionary bonuses, professional development opportunities and a positive work environment that fosters growth and success. What's next? We offer you the opportunity to be part of our success story Not only will you play a critical role in building a legacy in a start-up business but contribute to an organisation that truly makes a difference in the lives of many. If you are excited by this opportunity and tick all the boxes, we would love to hear from you. For more information on Homage, visit Homage is an Equal Opportunity Employer we’re committed to building a company and a community where people thrive by being themselves and are inspired to do their best work every day. We invite people of all backgrounds and identities to apply for this position and join the Homage Community. Join us as a Homage Care Pro today Deliver dedicated home care, nursing care and therapy to more in the community. #J-18808-Ljbffr