Product Manager

The NRMA Sydney, New South Wales, Australia Roadside assistance is transforming into smart, data-driven mobility solutions- and you can lead the change As a Roadside Product Manager, you’ll create innovative B2B offerings, shape go-to-market strategies and drive next-gen experiences like EVs and AI-powered tools. Bring your customer insight, commercial acumen, and bold ideas to help future‑future‑future-proof our business. This is a full-time permanent role offering hybrid work arrangements, with the flexibility to work 2‑3 days a week from our Sydney Olympic Park and Sydney CBD locations as well as from home. Product Manager , your responsibilities will include, but are not limited to: Lead the development and delivery of our B2B roadside assistance proposition, a key growth area for the NRMA. Manage the end‑to‑end lifecycle of B2B roadside and mobility products, from discovery through to launch and ongoing optimisation. Design, refine, and optimise product packaging, features, and pricing to ensure competitiveness, profitability, and customer value. Use customer and market insights to guide product decisions, identify opportunities, and drive continuous improvement. Develop and execute strategic roadmaps for product propositions aligned with business objectives. Champion a customer‑centred, test‑and‑learn approach and contribute to next‑generation mobility offerings including EVs, connected car, data‑enabled services, and AI‑powered tools. Collaborate closely with cross‑functional teams (marketing, sales, technology, operations) to ensure seamless execution and successful go‑to‑market strategies. Provide support to sales and marketing teams to drive customer adoption and revenue growth. Monitor product performance, track KPIs, and make data‑driven recommendations to drive adoption, satisfaction, and growth. What You’ll Bring Established experience (5 years) as a Proposition Development Manager, Product Manager, or similar role, ideally within B2B. Experience in developing tactical pricing offers or B2B tender pricing. Demonstrated experience in developing and launching successful product propositions and/or pricing strategies. Strong strategic thinking and analytical skills, with the ability to translate market insights into actionable strategies. Excellent communication and presentation skills, with the ability to influence and engage stakeholders at all levels. Strong commercial acumen and understanding of market dynamics, customer needs, and the competitive landscape. Comfortable working in ambiguous or fast‑moving environments and able to prioritise effectively. Results‑oriented mindset with a focus on driving business growth and achieving targets. Self‑driven and curious thinker. Highly regarded – Degree in Business, Economics, Marketing, Product, or related field. What’s in it for you? At the NRMA we aren’t just about discounts (although you do get these too). We offer benefits to help make work and life just right for you Progressive flexibility, leave and well‑being benefits to balance all of life's priorities. Travel discounts on SIXT car rental, cruises, and accommodation at our award‑winning NRMA Holiday Parks and Resorts. Complimentary myNRMA membership including free roadside assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more. Discounts on a range of NRMA personal insurance products including car, home & travel. Grow, progress or relocate your career and move around the NRMA Group or different locations with us. Know You Belong We’re for inclusion, diversity and representing the members, guests, customers and communities we serve. That’s why we welcome applications from First Nations, people with disability, those from diverse cultural backgrounds, people of all genders, members of the LGBTQI+ community, and anyone else who wants to be a part of our team. As part of our recruitment process, successful applicants will be required to complete pre‑employment checks. Join the NRMA and grow your career with us. Apply now – we cannot wait to hear from you or visit our careers site to find out more #J-18808-Ljbffr