Principal Public Trust Officer

vor 2 Wochen


City of Brisbane, Österreich Queensland Government Vollzeit

Join our Deceased Estates team within the Customer Experience and Delivery (CED) Program as a Principal Public Trust Officer where you will play a crucial role in empowering Queenslanders with trusted financial advocacy, education, and services. About The Role At the heart of Queensland Public Trustee's (QPT) Customer Experience and Delivery (CED) portfolio lies a commitment to delivering trusted, financial decision‑making advocacy, education and services that empower Queenslanders to navigate crucial life events. From financial management for clients with impaired capacity to deceased estate administration and will‑making services, we are dedicated to providing comprehensive support. As a Principal Public Trust Officer within the Deceased Estates unit, you will manage a work unit within QPT's core business, ensuring the successful performance and key activities of your team to achieve our organisational goals. You will oversee complex and sensitive estates, review documents, manage file administration and handle complex cases, ensuring that even the most challenging enquiries are resolved efficiently and effectively. Reporting to the Regional Manager, you will lead a team of dedicated customer service professionals. About You Leadership experience with a proven ability to mentor and coach a team A strong commitment to delivering exceptional customer service, handling public inquiries and ensuring customer satisfaction Ability to provide advice, support and guidance to junior staff members, ensuring adherence to best practices and procedures Skilled in reviewing financial documents, statements of account and ensuring strict compliance with office policies and procedures Proficient in coordinating and administering office and trust accounts, preparing financial reports and ensuring compliance with financial and audit requirements Strong organisational and multitasking abilities to manage a caseload of complex files efficiently Ability to model conduct that is culturally capable, inclusive, respectful and ethical, contributing to a positive work environment What We Offer A fulfilling role where your skills directly impact lives Dynamic work environment with diverse responsibilities Opportunities for personal and professional growth Supportive culture prioritising employee mental health and wellbeing Interest and Application Process If you're ready to make a difference and bring your skills to a role where your action matters, join us at QPT. Apply now and be a vital part of our commitment to exceptional customer service in the Queensland community. Application Instructions A cover letter (maximum two pages) telling us what you will bring to the role and your motivation for applying. Your current CV or resume (maximum three pages is recommended), including any mandatory and/or other requirements. Details of two referees who have a thorough knowledge of your capabilities, work performance and conduct within the previous two years. It is preferable to include your current or immediate past supervisor. Only persons eligible to work in Australia may be employed by QPT. Prospective employees will be required to provide proof of identity and documentary evidence of their right to work in Australia. QPT is an independent state trustee service dedicated to advancing and safeguarding the rights, interests and wishes of Queenslanders in need of financial management, trust and estate planning and administration support. We have been looking after Queenslanders and their families since 1916. #J-18808-Ljbffr



  • City of Brisbane, Österreich Queensland Government Vollzeit

    Join our Deceased Estates team within the Customer Experience and Delivery (CED) Program as a Principal Public Trust Officer where you will play a crucial role in empowering Queenslanders with trusted financial advocacy, education, and services. Lead a dedicated team of customer service professionals, handle intricate estates, provide expert advice, and...


  • City of Brisbane, Österreich Queensland Government Vollzeit

    A governmental agency in Queensland seeks a Principal Public Trust Officer to lead the Deceased Estates team. You will empower Queenslanders through trusted financial advocacy and deliver exceptional support. In this permanent full-time role, you will manage complex estates, provide expert advice to a dedicated team, and contribute to positive change in the...


  • City of Brisbane, Österreich Queensland Government Vollzeit

    Join to apply for the Senior Public Trust Officer role at Queensland Government . Are you a professional with expertise in financial administration and a passion for customer service? Join Queensland Public Trust (QPT) as a Senior Public Trust Officer and play a pivotal role within our Customer Experience and Delivery Program. You will provide exceptional...


  • City of Brisbane, Österreich Department of Housing & Public Works QLD Vollzeit

    Principal Departmental Liaison Officer, Housing and Public Works Department of Housing & Public Works QLD – Brisbane QLD Full time, Contract, Part time, Casual/Temporary Exciting opportunity for a AO7 Principal Departmental Liaison Officer within the Departmental Liaison Office team, play a key role in providing critical advice and support on departmental...


  • City of Brisbane, Österreich Public Sector People Vollzeit

    AO7 Principal Procurement Officer (ICT) Public Sector People are working with a QLD State Government Department to recruit a Principal Procurement Officer (ICT) on an initial 6‑Month Contract. The successful candidate will be a key part of the Contracts, Procurement and Vendor Management Office, which is responsible for ethical procurement, managing...


  • City of Brisbane, Österreich Queensland Government Vollzeit

    A government agency in Brisbane is seeking a Senior Public Trust Officer to provide exceptional customer service and manage complex financial matters. The ideal candidate has expertise in financial administration, enjoys mentoring junior staff, and is committed to compliance and best practices. This temporary full-time position offers opportunities for...


  • City of Brisbane, Österreich McInnes Wilson Lawyers Pty Vollzeit

    The Role McInnes Wilson (MCW) has a strong reputation in the legal industry as a leader in commercial insurance private clients and plaintiff personal injury legal services. Having celebrated our 50-year milestone in 2025 it couldn't be a more exciting time to join us. MCW is looking to appoint a Trust Accounting Officer to work within our Finance team and...


  • City of Brisbane, Österreich Public Sector People Vollzeit

    Public Sector People are working with a Queensland State Government department to recruit an AO7 Principal Program Officer on a contract until May 2026. This is a pivotal role that sits within the Early Childhood Programs and Funding Branch, offering you the chance to significantly influence the delivery and strategy of crucial early childhood services...

  • Trust Account Officer

    vor 3 Wochen


    City of Brisbane, Österreich Hall & Wilcox Vollzeit

    Benefits Permanent, full-time or part-time position. Must be available to work on Wednesday, Thursday and Friday. Open to school hours over 5 days. Hybrid and flexible working; WFH and from modern, open plan offices. WFH IT equipment provided plus reimbursement up to $500 for additional equipment. Reward and recognition, including competitive remuneration...


  • City of Brisbane, Österreich Queensland Government Vollzeit

    The Electoral Commission of Queensland (ECQ) is offering an exciting opportunity to join the Queensland public sector in a position of trust and responsibility. As the A06 Principal Finance Officer, you will play a pivotal role in contributing to better outcomes for Queenslanders by supporting the implementation of the policies, priorities, services, and...