Aktuelle Jobs im Zusammenhang mit National Customer Contact Centre - Council of the City of Ryde - Downer
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Customer Service Contact Centre
Vor 2 Tagen
Council of the City of Sydney, Österreich Rarekind VollzeitOverview Join to apply for the Customer Service Contact Centre role at Rarekind . In this role you will be the first point of contact for a large dealer network, delivering top‑quality customer service over the phone, via email, and across multiple channels. Responsibilities Respond to customer enquiries, providing accurate information and solving issues...
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Customer Contact Centre Consultant
vor 6 Stunden
Orange City Council, Österreich Tideri Jobbörse VollzeitCustomer Contact Centre ConsultantRegional Express Holdings Limited (Administrators Appointed) is seeking suitably qualified and motivated individuals to provide high-level customer service as Contact Centre Consultants in Orange, NSW. These temporary positions are on a 12-month contract, with 1 position available for hours per week. Duties and...
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Customer Experience Lead
vor 2 Wochen
Council of the City of Sydney, Österreich Macquarie Group VollzeitA leading financial services firm in Australia is seeking a Team Manager for its Consumer Contact Centre to enhance the customer journey and drive continuous improvement. The ideal candidate will have over 5 years of team leadership experience in a contact centre and exceptional communication skills. This role offers flexible working arrangements and...
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Contact Centre Engineer
vor 1 Woche
Council of the City of Sydney, Österreich Peoplebank VollzeitContact Centre Specialist Our client is seeking Contact Centre Specialist to join one of the largest and most high‑profile Contact Centre programs in the country. If you’re passionate about delivering outstanding service and enjoy working with cutting‑edge technology, this is an exciting opportunity to make an impact at scale. The primary purpose of...
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Contact Centre Leader
Vor 2 Tagen
Council of the City of Sydney, Österreich Mable VollzeitA leading care provider in New South Wales is looking for a Contact Centre Manager to lead its customer service team. In this role, you will mentor and motivate your team to deliver exceptional service while optimising operations through data-driven insights. You will collaborate closely with various departments and implement initiatives that enhance...
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Council of the City of Sydney, Österreich NSW Department of Customer Service VollzeitA governmental agency in New South Wales seeks a Principal Product Engineer to lead AI-enabled solutions across contact centres. This role requires a strategic technology leader with expertise in Genesys Cloud and advanced software development skills. The successful candidate will design secure customer-facing solutions, mentor engineers, and engage with...
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Contact Centre Coordinator
vor 3 Wochen
City of Melbourne, Österreich Belgravia Group VollzeitAbbotsford, VIC | Full-time | Hybrid opportunity Lead, coach, and inspire a team to deliver exceptional customer service experiences! At Belgravia Leisure, we are passionate about putting our guests at the heart of everything we do. As our Contact Centre Coordinator, you will lead a dedicated team of consultants to deliver outstanding service across multiple...
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Senior Consultant, Contact Centre Transformation
vor 2 Wochen
City of Melbourne, Österreich National Australia Bank VollzeitSenior Consultant, Contact Centre Transformation 12‑month contract opportunity for an experienced transformation delivery professional. You’ll join a high‑performing team, working with a crucial part of the business, backing talented individuals. We win in the right way, always putting our customers first. Responsibilities Program Delivery & Governance...
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Contact Centre Manager
vor 2 Wochen
City of Brisbane, Österreich Mable VollzeitAbout HomeMade HomeMade is an approved aged care provider dedicated to improving its customers' lives by empowering older people to self-manage their service providers with the assistance of our clinical and customer support teams. Our transformative technology platform helps thousands of people retain choice and control by allowing them to create unique...
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Contact Centre Operations Agent
Vor 4 Tagen
Council of the City of Sydney, Österreich RPMGlobal VollzeitCONTACT CENTRE OPERATIONS AGENT – St Leonards Hamilton Island is seeking a detail‑oriented and customer‑focused Contact Centre Operations Agent to join our Reservations team . If you’re passionate about providing exceptional service and enjoy administrative, process‑driven work that keeps things running smoothly behind the scenes, this is a great...
National Customer Contact Centre
vor 4 Wochen
We are looking for Customer Service Consultants to join our team at NCCC. At Downer, we plan, create, and sustain. Downer is the leading provider of integrated services in Australia and New Zealand. Through trusted relationships and world-leading insight, we work closely with our customers to design, build, and sustain assets, infrastructure, and facilities. We currently have an opportunity for a Customer Service Consultant . Join our team at National Customer Contact Centre (NCCC) and play a key role in delivering exceptional experiences across multiple channels (phone & email) and ensuring all contractual obligations and KPI's are adhered to. Job Responsibilities This role offers a broad scope, with key responsibilities including: Responding to customer enquiries across all channels (inbound & outbound calls and emails) Providing end-to-end support based on administration tasks Contributing to the success of the team and broader Downer business Adhering to the Downer Standards Building customer trust, value, and loyalty by creating a positive customer experience Taking ownership of customers' requests through to effective resolution Requirements We are looking for someone with: Experience in contact centres or customer service environment, preferably within Facilities Management or complex environments Experience with Contact Centre Telephony Systems (Preferred) Demonstrated experience with Microsoft Office suite, Outlook, Excel, etc. Strong customer service ethic and focus Excellent verbal and written communication skills Availability to work on a 24/7 shift rotation Why Downer? At Downer, we plan, create, and sustain essential public services across Australia and New Zealand. From hospitals to data centres and defence partnerships, we manage critical infrastructure that keeps communities thriving. We're proud of our high-performance culture and commitment to diversity, offering training and development to support and diversify your career, as well as perks like healthcare discounts and great savings on retail purchases. Downer Group is an equal opportunity employer committed to diversity and inclusion. We encourage applications from all backgrounds, including First Nations people and those from culturally and linguistically diverse communities. #J-18808-Ljbffr
