Customer Service Manager
Vor 2 Tagen
Join to apply for the Customer Service Manager – Project Home Builder role at Design Build 2 days ago Be among the first 25 applicants This project homes builder is well established and has developed a great industry reputation across their 20+ years of operation. Currently building upwards of around 150-200 new homes a year, the time is now to join this dynamic residential construction business. As the Customer Service Manager, you will oversee a team of Customer Service Coordinators and Colour Consultants, ensuring every client receives a seamless and positive experience. This role is both strategic and hands‑on, focusing on team leadership, process improvement, and customer advocacy. Key Responsibilities Lead, mentor, and develop the Customer Service and Colour Consultant teams Ensure an exceptional customer experience throughout pre‑construction and build stages Manage escalations professionally and deliver timely resolutions Drive consistency in communication and documentation across all customer touchpoints Monitor team KPIs and implement performance improvement initiatives Represent the customer voice in internal meetings and continuous improvement projects About You Previous leadership experience within residential construction (project homes preferred) Strong understanding of customer service delivery in a building or construction environment Excellent communication, conflict resolution, and stakeholder‑management skills Ability to coach, motivate, and empower teams A proactive mindset with a passion for process improvement Highly organised with strong attention to detail and problem‑solving abilities What’s on Offer? Up to $110k + Super (experience dependant) Beautiful modern offices, onsite parking Join a respected brand with a strong pipeline of work Supportive and collaborative leadership team Excellent opportunity to shape customer experience and make a real impact For any questions relating to this role or other opportunities with D&B and our clients please contact Rebecca Rollison at , or click apply. Your application will be treated as strictly confidential. Seniority level: Mid‑Senior level Employment type: Full-time Job function: Other Industries: Business Content #J-18808-Ljbffr
-
Group Product Manager
vor 3 Wochen
Council of the City of Sydney, Österreich NSW Department of Customer Service VollzeitGroup Product Manager - Service NSW Digital Services Join to apply for the Group Product Manager role at NSW Department of Customer Service. Base pay range A$162,296.00/yr - A$195,248.00/yr Key details Grade: SNSW Grade 11/12 – A$162,296 to $195,248 Employment: 2 ongoing full‑time positions Location: Haymarket, Gosford or Parramatta – hybrid with 2...
-
Customer Service Representative
vor 2 Wochen
Council of the City of Sydney, Österreich Service Today VollzeitWe’re excited to be expanding our friendly and supportive team and are looking for a Customer Service Representative to join us at our Revesby office. If you’re a customer service superstar who thrives in a dynamic, people-focused environment, we’d love to hear from you! At Service Today, we’re proud to deliver premium residential Plumbing, Electric,...
-
Network Services
vor 3 Wochen
Council of the City of Sydney, Österreich NSW Department of Customer Service VollzeitNSW Department of Customer Service – Sydney NSW Grade: 7/8Salary range: $113,574- $125,720 + superDuration: 12 monthsLocation: Hybrid, with attendance to Sydney McKell office Tuesdays and Thursdays each week, or other approved offices as per team requirements An exciting ongoing opportunity has arisen for a NetworkServices and Operations Officer to join...
-
Customer Service Manager
vor 2 Wochen
Council of the City of Sydney, Österreich Splend VollzeitAbout Us At Splend, we’re on a mission to fundamentally change the way people own and operate a vehicle. With a strategic focus on Rideshare, we provide our customers straight forward, no strings attached access to vehicle ownership. But we aren’t just about vehicle ownership; We are also fast-tracking the transition to green mobility, and we are leading...
-
Customer Service Manager
vor 3 Wochen
Council of the City of Sydney, Österreich Quality Centre Foods Services VollzeitQuality Centre Foods Services – Auburn NSW Quality Centre Food Services is located in Auburn NSW and has been importing premium Italian food and products to the Australian market since 1994. Over the past 30 years, we have built a reputation as Sydney's Premier Food Distributor, offering the best quality products supported by exceptional service. As our...
-
Customer Service Manager
vor 3 Wochen
Council of the City of Sydney, Österreich Cabra Bowls VollzeitJoin one of Western Sydney’s most dynamic clubs! Cabra Bowls, located in the heart of Cabramatta, is part of the growing Cabra Bowls Group (including Bundeena Community & Services Club and Club Malua). With 15,000+ members. We’re proud to deliver exceptional service and a true community experience. We’re on the lookout for an experienced, hands‑on...
-
Principal Tech Services Officer
Vor 6 Tagen
City of Parramatta Council, Österreich Customer Data VollzeitDo you want your work to make a difference for NSW Working to protect the states environment and heritage. Ongoing full-time opportunity Office location: Parramatta (or other BCT office in NSW upon availability and negotiation). Hybrid working supported with minimum expectation of 60% of time in office. Salary relative to experience and ranges from $ to $...
-
Principal Manager Payroll
Vor 2 Tagen
Council of the City of Sydney, Österreich Nsw Department Of Customer Service VollzeitPrincipal Manager Payroll Join to apply for the Principal Manager Payroll role at NSW Department of Customer Service. Salary Range Base pay range: A$149,000 - A$173,000 per year. Clerk Grade: Salary Range: $149,739 - $173,174 plus superannuation and leave loading. Employment Type Full-Time, Ongoing Location Sydney – Hybrid opportunity. In‑office...
-
Customer Service Representative
vor 2 Wochen
Wingecarribee Shire Council, Österreich Department of Customer Service VollzeitAbout the opportunity If you are passionate about working in a customer centric team, delivering positive face to face customer service experiences and enjoy working in a fast‑paced environment, this could be the right role for you. You will deliver exceptional customer service through provision of driver license tests and other Agency Customer Service...
-
Software Systems Administrator
Vor 2 Tagen
Council of the City of Sydney, Österreich NSW Department of Customer Service VollzeitSoftware Systems Administrator - TRIM Content Manager Join to apply for the Software Systems Administrator - TRIM Content Manager role at NSW Department of Customer Service . NSW Department of Customer Service provided pay range This range is provided by NSW Department of Customer Service. Your actual pay will be based on your skills and experience — talk...
