Aktuelle Jobs im Zusammenhang mit Guest Service Agent - Council of the City of Sydney - Capella Hotels and Resorts
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Guest Service Agent
vor 2 Wochen
Council of the City of Sydney, Österreich Voyages Indigenous Tourism Australia VollzeitAn Epic Icon needs an Epic Team! Are you looking for a once-in-a-lifetime opportunity? Ayers Rock Resort is searching for a Guest Service Agent to live and work onsite at Yulara, NT which is 20 min drive from Uluru, one of Australia's most iconic and culturally significant landmarks. We are seeking a customer focused and experienced guest service agent to...
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Guest Service Agent
Vor 4 Tagen
Council of the City of Sydney, Österreich Meriton Suites VollzeitCompany Description Meriton Suites is the largest owner-operator of apartment-style hotel accommodation in Australia, featuring 23 locations across Sydney, Brisbane, the Gold Coast, Canberra, and Melbourne. With 6,210 suites and 8,368 bedrooms, we provide spacious, fully equipped accommodations designed to meet the needs of diverse travelers. Guests enjoy...
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Guest Services Agent
vor 3 Wochen
Council of the City of Sydney, Österreich The Grace Hotel VollzeitSituated in the heart of Sydney's CBD, The Grace Hotel is housed in the elegantly restored 1930 Neo Gothic Grace Building. Heritage-listed, the iconic exterior is complemented by the charming Art Deco interiors. The Role We are seeking an individual to illustrate exemplary communication skills and display a total customer service focus to our guests and team...
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Guest Service Agent
vor 3 Wochen
Council of the City of Sydney, Österreich IHG Hotels & Resorts VollzeitGuest Service Agent - Full-Time or Part-Time Position Be the reason our guests smile from check‑in to check‑out. At Crowne Plaza Sydney Darling Harbour, we create moments that matter. Located in the heart of the city, we’re looking for a Guest Service Agent who brings warmth, confidence, and a love for hospitality to every guest interaction. Your...
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Guest Service Agent
vor 1 Woche
Council of the City of Sydney, Österreich Oaks Hotels, Resorts & Suites VollzeitGuest Service Agent (Part-Time) We’re seeking friendly and professional Guest Service Agents to join our team on a part-time basis at Oaks Sydney Goldsbrough Suites. This role is perfect for someone who enjoys working in a dynamic hospitality environment and delivering exceptional experiences to our guests. About Minor Hotels Minor Hotels is one of...
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Guest Services Agent
vor 3 Wochen
Council of the City of Sydney, Österreich Silkari Hotels VollzeitSilkari Suites at Chatswood is perfectly located in the heart of Chatswood’s shopping, dining and entertainment precinct. Offering a range of contemporary studio, one- and two-bedroom apartments, we pride ourselves on delivering warm hospitality and exceptional guest experiences. We’re looking for a customer-focused Guest Services Agent to join our...
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Guest Service Agent
vor 3 Wochen
Council of the City of Sydney, Österreich Crowne Plaza Hotels & Resorts VollzeitCrowne Plaza Hotels & Resorts – Sydney CBD NSW Guest Service Agent - Full-Time or Part-Time PositionBe the reason our guests smile from check-in to check-out. Your Day to Day Welcome guests with genuine care and a seamless check-in experience Support IHG One Rewards members and returning guests Handle bookings, payments, and enquiries efficiently...
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Guest Service Agent
vor 1 Woche
City of Melbourne, Österreich Voyages Indigenous Tourism Australia VollzeitGuest Service Agent – Voyages Indigenous Tourism Australia Are you looking for a once-in-a-lifetime opportunity? Ayers Rock Resort is searching for a Guest Service Agent to live and work onsite at Yulara, NT, which is 20 minutes drive from Uluru, one of Australia's most iconic and culturally significant landmarks. We are seeking a customer focused and...
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Guest Services Agent
vor 3 Wochen
Council of the City of Sydney, Österreich Castlereagh Boutique Hotel VollzeitFront Office & Guest Services (Hospitality & Tourism) Casual/Vacation @ $30 - $40 per hour We are looking for a Guest Services Agent for Castlereagh Boutique Hotel reporting directly to the Front Office Manager. A rare vacancy is now open for a “hands on”, passionate Front Desk Receptionist at our historic hotel in the CBD. About the role Maintain an...
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Guest Service Agent
vor 3 Wochen
Singleton Council, Österreich Elysia Wellness Retreat VollzeitGuest Service Agent – Elysia Wellness Retreat Located in the heart of the Hunter Valley, we are seeking enthusiastic Guest Service Agents to join our welcoming team. As the first point of contact for guests, you’ll help create memorable, wellness‑focused experiences. About the Role As a Guest Service Agent, you will provide friendly, professional...
Guest Service Agent
vor 4 Wochen
About Capella Hotels and Resorts Capella Hotels and Resorts embody excellence in the craft of hospitality. Our vision is to combine tradition, discovery, individuality, and a twist of the unexpected to create the perfect stay for each guest. Our destinations are designed by world-renowned architects. Our restaurants offer authentic flavours imaginatively reinvented. From the Auriga spas to each location's dedicated and personal guest services, the Capella spirit is holistic, generous, and bespoke. About Capella Sydney Nestled in the heart of Sydney, Capella Sydney offers discreet luxury within the golden sandstone walls of a heritage building. An urban oasis where modern elegance meets historical charm, the hotel is home to meticulously curated artworks and interiors that celebrate Australia’s stunning panorama. Located steps from the city’s most iconic landmarks, Capella Sydney is an extraordinary embodiment of crafted hospitality that encapsulates an immersive cultural experience with unparallelled sophistication and style. The Role We are looking for passionate and service‑oriented individuals to join our Front Office team as Guest Service Agents. In this guest‑facing role, you will be the first and last point of contact, delivering a warm welcome on arrival and a heartfelt farewell at departure. Your attentiveness, professionalism, and genuine care will ensure every guest enjoys a seamless and memorable stay. Greet and welcome all guests in a warm, professional, and friendly manner. Open doors and assist guests or visitors entering and leaving the property. Proactively anticipate guest needs and offer assistance before being asked. Update and confirm billing details, ensuring credit cards are captured on arrival and accounts are correctly routed to third parties. Update guest reservations with appropriate OPERA codes, traces, preferences, and comments. Prioritize special requests such as early arrivals, VIPs, long stays, connecting/adjacent rooms, return guests, and specific room setups to ensure readiness for individual arrival times. Input and manage wake‑up calls for in‑house guests. Action departmental trace reports efficiently. Respond to guest inquiries via email, direct message, and telephone, adhering to luxury standards of verbiage and response time. Set up VIP folders for next day arrivals and ensure all arrangements meet luxury standards. Manage luggage storage, parcel retrieval, and inventory of loaned items, ensuring timely collection or return before check‑out. Perform currency exchanges, process cash payments, and handle paid‑outs in compliance with established procedures. Stay informed about the hotel’s offerings, special events, and promotions to provide accurate and up‑to‑date information to guests. Talent Profile Preference for candidates with a tertiary education. A friendly personality with a strong passion for fostering positive guest relations. Experience in a similar role at luxury hotels, resorts, or commercial facilities. Familiarity with Property Management Systems (PMS) and hotel systems, such as Opera Cloud and KnowCross. Ability to work rotating rosters over a day week. Proficient in both written and spoken English. Must have valid working rights in Australia. Working with Capella Sydney Join a vibrant and nurturing workplace. Work in elegantly designed areas while enjoying amenities in a historic building. Benefit from online LinkedIn training courses aimed at your personal and professional growth. Savour complimentary meals during your shifts. Enjoy discounts for hotels and group bookings. Employee Assistance Program (EAP) provides confidential counselling and support. Celebrate your birthday with special leave. Embrace opportunities for growth and advancement within the organisation. We appreciate your understanding that we will only be able to contact shortlisted candidates. Seniority level Not Applicable Employment type Full‑time Job function Other Industries Hospitality Referrals increase your chances of interviewing at Capella Hotels and Resorts by 2x #J-18808-Ljbffr
