Senior Hr Advisor Operations Sydney, Australia

Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system.Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365-all within 90 seconds.Based in San Francisco, CA, Rippling has raised $1.85B from the world's top investors-including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock-and was named one of America's best startup employers by Forbes. What is an Employer of Record (EOR)? An Employer of Record (EOR) is a service provider that allows companies to legally hire and work with employees in foreign countries without establishing their own legal entity in that country. This is made possible through a legal arrangement where the EOR establishes its own legal entity in the country and hires employees on behalf of the client company. This arrangement offers a viable solution for companies that wish to expand their global reach without investing in setting up a legal entity in every country where they operate . About the Role As a Senior HR Advisor, you will play a pivotal role in supporting our Employer of Record service, helping companies hire and manage employees globally. You will guide clients through the employee lifecycle-from onboarding to offboarding-while addressing employee relations, claims, and compliance challenges.Additionally, you'll collaborate with cross-functional teams to refine workflows for hiring, onboarding, and transitions, ensuring Rippling delivers a seamless, technology-driven HR solution.This is a unique opportunity to be a key contributor to Rippling's growth in Australia Key Responsibilities Policy and Procedure Development: Draft and implement compliance-driven policies and detailed standard operating procedures (SOPs) for leave management, performance management, investigations, claims, terminations, unemployment benefits, workers' compensation, and grievance investigations. Employee Relations and Risk Mitigation: Handle complex employee relations issues, including leave management, terminations, and other matters posing regulatory risks. Workflow and System Setup: Collaborate with product, engineering, and compliance teams to configure and test workflows for hiring, onboarding, transitions, terminations, and statutory benefits. Client- and Employee-Focused Support: Respond to client and employee inquiries, develop programs and resources (e.g., help center articles, HR policies, etc.), and ensure the delivery of accurate, efficient HR services. Knowledge Transfer and Training: Train and coach internal HR Advisors on country-specific requirements to ensure continuity and compliance. Process Optimization: Design scalable, efficient processes that enhance the professionalization and delivery of HR services. POA: Serve as the designated Power of Attorney (POA) for the legal entity / entities they support, with responsibilities including signing employee documentation and ensuring compliance with local employment regulations. Required Skills and Qualifications 8+ years of experience in Australia's HR advisory or consulting services, or an internal HR role in a fast-paced organization. Deep knowledge of local labor laws, employment regulations, and cultural nuances in Australia. Expertise in managing employee claims related to unemployment benefits, disability / leave benefits, workers' compensation, and grievances. Demonstrated proficiency as a super-user of HRIS platforms. Capable of answering questions regarding pay statements and payroll basics, including tax withholdings and earnings breakdowns, and conducting simple pay-related calculations. Strong project management and organizational skills, with exceptional attention to detail and time management. Excellent verbal and written communication skills, with a client-focused approach. Experience with benefits and pension administration is a plus. Experience providing HR support or managing HR processes across multiple countries is highly desirable. #J-18808-Ljbffr