Service Delivery Officer
vor 1 Woche
Overview Service Delivery Officer / Debt Collection Officer — Australian Taxation Office (ATO). We are looking for passionate, client-focused individuals to join our Frontline Operations group in a variety of APS 3 roles. Responsibilities Assisting clients through various channels including phone, web chat, email, paper and online portals to help them meet their taxation, superannuation, and registration obligations. Understand individual client circumstances and provide tailored advice aligned with current legislation, policy and procedures. Engage in meaningful conversations to support and facilitate the client’s payment, lodgment and registration outcomes. Navigate challenging interactions with empathy and professionalism, including support for vulnerable clients and those experiencing hardship or crisis. Some roles will require working within a scheduled contact centre environment, providing high-quality service to clients between 7am and 7pm. Through active and strategic engagement, you will deliver tailored, contemporary and outcome-focused solutions that shape client behaviour and encourage ongoing willing participation in the taxation and superannuation systems. You will build and maintain positive client relationships while making informed decisions to resolve enquiries, and you’ll maintain the integrity of ATO records by accurately recording client information and applying relevant policy and procedures. You will work as part of a team, sharing your knowledge to collaboratively resolve issues and contribute to continuous improvements. Locations, terms and eligibility Locations: Adelaide, Albury, Box Hill (VIC), Brisbane CBD, Burnie, Dandenong, Geelong, Gosford, Hobart, Melbourne CBD, Moonee Ponds, Newcastle, Parramatta, Penrith, Perth, Townsville, Upper Mount Gravatt or Wollongong. Employment type: Full-time Seniority level: Entry level Job function: Customer Service Industries: Government Administration Role type: Service Delivery Officer / Debt Collection Officer (APS 3) This role may be offered on an ongoing or non-ongoing basis. Diversity, Inclusion and Recruitment We embrace the strength of diversity through our people and the perspectives they bring. We are committed to inclusive recruitment practices and encourage applications from people with disability or neurodivergence, Aboriginal and Torres Strait Islander peoples, and individuals from all backgrounds. Reasonable adjustments can be provided throughout the recruitment process. #J-18808-Ljbffr
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Delivery Driver Jobs Adelaide
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Adelaide, Österreich Ontime Delivery Solutions VollzeitWant reliable work and a steady income? Looking for delivery driver jobs in Adelaide that give you regular hours *and* let you choose how much you earn? Ontime Delivery Solutions is hiring right NOW! We need dependable owner-drivers with all kinds of vehicles: from cars and utes to 1 and 2-tonne vans (even refrigerated ones!), box trucks (4 to 14 tonnes,...
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Adelaide, Österreich Compnow VollzeitCompnow Marleston, South Australia, Australia Service Delivery Manager Join or sign in to find your next job at Compnow. About Compnow Compnow are a national privately owned technology company. We’re committed to being more than just an IT provider. We’re a partner that organisations can trust, rely on, and grow with. We believe that technology should...
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Adelaide, Österreich CompNow VollzeitCompnow are a national privately owned technology company. We’re committed to being more than just an IT provider. We’re a partner that organisations can trust, rely on, and grow with. We believe that technology should empower you to achieve your full potential, and we’re here to make that happen. Whether you need a simple software update, a complex...
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Adelaide, Österreich Pro AV Solutions VollzeitPro AV Solutions is Australia’s most experienced, respected, and awarded Audio‑Visual Integration company, recognised as an industry leader for over 30 years with offices nationwide. We design, integrate, support, and maintain high‑quality Audio‑Visual systems and solutions across the Corporate, Government, Education, Health, Venue, and Defence...
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Adelaide, Österreich Brennan VollzeitBrennan Adelaide, South Australia, Australia Join or sign in to find your next job Join to apply for the Service Delivery Manager role at Brennan Brennan Adelaide, South Australia, Australia 2 days ago Be among the first 25 applicants Join to apply for the Service Delivery Manager role at Brennan Brennan. Where true performance thrives.At Brennan, we believe...
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vor 8 Stunden
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Adelaide, Österreich BlueScope Steel VollzeitBlueScope is an Australian-born global success story spanning 15 countries. Our team of over 16,500 people is our strength and we want our people to be safe, successful and well. We’re leaders and innovators in transforming steel into smart products and solutions that support society, today and in the future. We’re proud of brands, like COLORBOND® steel...
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Service Delivery Officer
vor 1 Woche
Adelaide, Österreich Australian Taxation Office VollzeitOverview Service Delivery Officer (Affirmative measure – Aboriginal and Torres Strait Islander employment) role at Australian Taxation Office . This vacancy is open only to Aboriginal and Torres Strait Islander applicants. This initiative helps to increase the number of Aboriginal and Torres Strait Islander people employed in the APS, to better reflect the...
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Customer Service Officer
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Adelaide, Österreich Cleanaway VollzeitCustomer Service Officer About Us Joinus at Cleanaway and contribute to making a sustainable future possible, together. We transform waste into resources and renewable energy. When you start to think of waste as a resource, it opens a world of possibilities. As a high-growth, ASX-listed organisation with over 10,000 employees, our goal is to be recognised by...
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IT BUSINESS SERVICES OFFICER
vor 4 Wochen
Adelaide, Österreich Tafe Sa VollzeitFull time, ongoing | Hybrid work arrangement ASO4 salary range $76,561 - $80,256 per annum + super Based at Regency Campus / Kaurna Country View: Role Description The Opportunity As an IT Business Services Officer with TAFE SA, you will play a crucial role in supporting the IT Service Delivery and Assurance Team, along with the broader ICT Services...
