Customer Service Coordinator
Vor 2 Tagen
Overview Buildsafe is an innovative leader within the building and construction space, providing height safety systems and solutions. We are fast-paced, ever-evolving and constantly challenging ourselves to be the best we can be. We place a strong emphasis on developing and building strong relationships with our partners and clients, including our most important partnership – Our people. The Customer Service Coordinator forms an integral part of our business, working alongside a small team to answer a high volume of queries from our clients and internal branches. This role offers variety with day-to-day scope of work; engaging with stakeholders directly over the phone while administering notes and scheduling jobs. The role supports Branch Managers, Team Leader, Clients and Construction Supervisors to ensure trucks arrive on site on time with the right products to install our height safety systems and keep all trades safe on-site. Responsibilities Receive and respond to phone calls and email enquiries from clients. Ability to troubleshoot, problem-solve and resolve concerns or issues. Admin responsibilities of entering bookings Support with scheduling jobs between trucks to service various building sites for our branches Liaising closely with your Branch Manager and assisting with smooth operations throughout the day. Qualifications Have strong communication skills, both verbal and written, with the ability to engage with internal and external stakeholders effectively. A sound foundation of administrative skills Problem solver with the ability to think outside the box, finding innovative solutions to challenges. Have attention to detail, with the ability to learn quickly and adapt to changing circumstances. Have excellent organisational and prioritisation skills, with previous experience in a fast-paced environment. Other Skills Include Have strong communication skills, both verbal and written, with the ability to engage with internal and external stakeholders effectively. A sound foundation of administrative skills Problem solver with the ability to think outside the box, finding innovative solutions to challenges. Have attention to detail, with the ability to learn quickly and adapt to changing circumstances. Have excellent organisational and prioritisation skills, with previous experience in a fast-paced environment. Benefits Complimentary professional car washes on site (fortnightly) Monthly lunches & morning teas Uniform allowance Ongoing training and development opportunities A supportive leadership team and integrated team environment Access to a fitness passport membership Employee Assistance Program for you and your loved ones How to apply Please apply now by sending your CV outlining your suitability for the role. Job details Seniority level: Entry level Employment type: Full-time Job function: Other Industries: Construction Get notified about new Customer Service Coordinator jobs in Arundel, Queensland, Australia. #J-18808-Ljbffr
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