State Account Manager

At Metcash, you’re part of something bigger. We’ve got the heart of a small business with the strength and support of a big business. When you join Metcash, your work makes a real difference to independent businesses and local communities, empowering you to: Grow your career with tailored development programs Thrive your way with flexible work options Make your mark in a high-performing, values-led team At Metcash Food, we’re the power behind local business, proudly supplying over 1600 independently owned stores in every corner of Australia and New Zealand. With trusted brands like IGA, Foodland and Campbells/C-Store, our stores sit at the heart of their communities, providing locals with the products and homegrown produce they love most. About the Opportunity We’re looking for a dynamic and future-focused Account Management Lead to join our Food team. In this leadership role, you’ll inspire a high-performance sales culture and unlock the full potential of our State Account Management team. You’ll lead from the front, build capability, and drive strategic growth across our independent retail network. In this Role Lead, coach, and inspire a high-performing State-based Account Management team Personally manage relationships with the State’s largest and most complex customers Oversee development and execution of Joint Business Plans and customer strategies Champion customer and commercial priorities in cross-functional planning Serve as the conduit between national programs and local execution Monitor customer health, pipeline activity, and performance metrics Identify capability gaps and lead targeted development and succession planning Attend and participate in key seasonal events such as Expo and Easter You’re Likely a Match If A proven track record of leading high-performing teams and delivering against KPIs Strong commercial acumen with deep understanding of margin, pricing, and profitability Strategic thinking and stakeholder engagement skills Experience managing senior internal and external relationships Ability to lead teams through change and coach for capability growth Strong communication, influencing, and presentation skills Experience in strategic account management and retail operations Digital fluency in sales analytics platforms for data-driven decision making What’s on offer We’re proud to offer a workplace that supports your well-being, growth, and belonging: ️ Extra Leave: Enjoy a 5th week of annual leave, 2 well-being days, plus 1 volunteer day annually Career Growth: Endless learning and development opportunities Parental Leave: 12 weeks of gender-neutral paid leave for primary carers Inclusive Culture: Bronze Employer for LGBTQ Inclusion ⚖️ Neutral Pay Gap: Gender pay gap under 5% (WGEA 2024–2025) Mental Health: Gold accreditation by Mental Health Australia Flexibility: Flex Ready and Family Friendly Workplace accredited About Us Join us and be part of something bigger Metcash is Australia’s leading wholesale distribution company, with $19.5 billion in sales (FY25) and a proud spot in the ASX Top 125. We believe in the power of independent, family-owned businesses to shape vibrant communities. Through our food, liquor, and hardware pillars, we help retailers become the ‘Best Store in Their Town’ by providing merchandising, operational and marketing support. We’re committed to diversity, inclusion, and sustainability — and we welcome applicants from all backgrounds, including First Nations. If you need support during the application process, just let us know. Your privacy and dignity are always respected. #J-18808-Ljbffr