Installed Base Sales Specialist

Installed Base Sales Specialist – Hewlett Packard Enterprise This role is an Onsite position that primarily works from an HPE office. We are looking for an experienced sales professional to manage the retention and growth of existing customer support agreements within enterprise and mid‑market accounts in Canberra. Who We Are Hewlett Packard Enterprise is a global edge‑to‑cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live – from edge to cloud – so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Job Description HPE Services is recruiting an Installed Base Sales Specialist who will defend and grow business within a defined territory. You will work closely with sales and account teams, and partner with internal operations and pursuit teams to ensure accurate data and service delivery. Your Key Responsibilities Protect the Installed Base through proactive customer engagement and pursuing all expiring support opportunities. Establish trusted customer relationships to develop an understanding of their business. Drive Installed Base growth by pursuing new business and upsell opportunities. Negotiate, structure, and close creative solutions that meet customer expectations. Build and maintain a sales pipeline, providing accurate forecasting against quota. Lead the development of territory plans, deal reviews and closing plans. Be accountable and deliver against defined sales targets. Partner with the broader Sales and Account teams to deliver the best solution and service delivery to the customer. Collaborate with internal operations and pursuit teams to maintain accurate Installed Base data. Skills and Experience Required Minimum 5 years sales experience (preferably in IT) with proven success in meeting or exceeding sales targets. Demonstrated ability to identify upsell or cross‑sell opportunities within Enterprise and Mid‑Market accounts. Account management experience is essential. Excellent presentation, negotiation and interpersonal skills. Results oriented and able to work independently. Strong time‑management skills. Collaboration and teamwork across a large matrix organization. Additional Skills Accountability, Active Learning, Active Listening, Assertiveness, Bias, Building Rapport, Buyer Personas, Coaching, Complex Sales, Creativity, Critical Thinking, Cross‑Functional Teamwork, Customer Experience Strategy, Customer Interactions, Design Thinking, Empathy, Financial Acumen, Follow‑Through, Growth Mindset, Identifying Sales Opportunities, Industry Knowledge, Intellectual Curiosity, Long‑Term Planning, Managing Ambiguity. What We Can Offer You Health & Wellbeing – a comprehensive suite of benefits that supports physical, financial and emotional wellbeing. Personal & Professional Development – career programs tailored to help you reach your goals, whether you want to become a knowledge expert or apply your skills in another division. Unconditional Inclusion – an inclusive work culture that embraces individual uniqueness and values varied backgrounds. Equal Employment Opportunity Hewlett Packard Enterprise is an Equal Employment Opportunity/Veteran/Disabled/LGBT employer. We do not discriminate on the basis of race, gender or any other protected category. Please click here: Equal Employment Opportunity . Hewlett Packard Enterprise is EEO‑Protected Veteran/Individual with Disabilities. HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider qualified applicants with criminal histories. No Fees Notice & Recruitment Fraud Disclaimer It has come to HPE’s attention that there has been an increase in recruitment fraud whereby scammers impersonate HPE or HPE‑authorized recruiting agencies and offer fake employment opportunities to candidates. These scammers often seek to obtain personal information or money from candidates. Please note that Hewlett Packard Enterprise will never charge any candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process. Any hired agency claiming to be working with HPE should be verified by the candidate; the candidate is solely responsible for such verification. HPE disclaims liability for any damages or claims that may result from fraudulent communication. #J-18808-Ljbffr