Service & Warranty Site Manager
vor 3 Wochen
Metricon Homes, Australia’s largest home builder is committed to recruiting outstanding individuals who share our passion for delivering quality, service and award winning living solutions for Australian families. Incredible opportunity to work within our high performing Service & Warranty team handling customers in and around the Shepparton to Albury Areas, servicing our customers, maintaining reasonable 90 day servicing ability and resultant customer satisfaction. Work with our experienced Service & Warranty Team being scheduled to attend our customers who have moved in to their Metricon home. Your Responsibilities Ensure that all customers receive prompt responses and follow up to all matters raised and ensure that commitments given are resolved in a timely manner Completing inspections in customers’ homes after the service period finishes or when a new warranty case is registered, to qualify defects and disqualify non‑defects and create scope of works for repairs with costings Explain to customers how to use products and ensure that customers have all required manuals Be on time to appointments and phone to cancel or change appointments if emergency delays occur Ad‑hoc site inspections for active jobs Ensure on‑site works are undertaken to both Metricon and current industry standards Attend required department office day, as well as playing an active part of team development Progress efficiently through both the diagnostic and action stages of each allocated home; and Up‑to‑date recording of all required reports Benefits $$$ + Car + iPad + Mobile Be supported by a management team that has a culture where you matter On‑going learning and development opportunities to help build your skills and reach your potential No two days are the same and no two customers are the same you work with so learn each and everyday on the job Metricon Homes – Australia largest and #1 Home Builder for the 10th consecutive year We promote mentoring and provide genuine opportunities for role progression, along with a competitive salary and salary package opportunities Attractive housing discounts on our award‑winning homes You matter Physical fitness, free flu vaccinations, nutrition and mental well‑being are just some of the programs we sponsor to address your well‑being 24/7 access to our LifeWorks confidential support program which includes coaching for success and navigating personal and work challenges Exclusive access to building discounts, supplier/trade discounts, and retail discounts with big‑name brands through our rewards platform Qualifications A trade background in the construction industry would be an advantage, ideally in carpentry Experience in a customer service/contact role is required Experience in the building industry (preferable in the volume new home environment) Cert IV in Building is highly regarded The ability to manage self and others in a time‑critical environment is of utmost importance Working knowledge of Australian building codes, standards and regulations A great attitude This role requires a national police check and medical to be undertaken by the successful applicant prior to commencing. Be careful – don’t provide your bank or credit card details when applying for jobs. Don’t transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad. #J-18808-Ljbffr
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Warranty & Service Site Manager — Car & iPad
vor 3 Wochen
Albury City Council, Österreich Metricon Homes VollzeitA leading Australian home builder is seeking a Service & Warranty representative to provide customer support and inspections in Albury. The ideal candidate has customer service experience and a trade background, ideally in carpentry. Responsibilities include ensuring customer satisfaction, conducting home inspections, and managing service commitments. The...
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Snr Service
vor 15 Stunden
Gold Coast City, Österreich Metricon VollzeitSnr Service & Warranty Site Manager - Metricon Homes Qld. Metricon Homes, Australia’s largest home builder is committed to recruiting outstanding individuals who share our passion for delivering quality, service and award winning living solutions for Australian families. Fantastic Opportunity for a customer focused and experienced Senior Service and...
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Snr Service
Vor 5 Tagen
Gold Coast City, Österreich at VollzeitMetricon Homes, Australia’s largest home builder is committed to recruiting outstanding individuals who share our passion for delivering quality, service and award winning living solutions for Australian families. Fantastic Opportunity for a customer focused and experienced Senior Service and Warranty Site Manager to join our Queensland Building team....
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Customer Engagement Campaign Manager- AMP Bank GO
vor 2 Wochen
Council of the City of Sydney, Österreich AMP VollzeitIf you could create the best digital bank in Australia, what would it look like? And how would it make life easier for customers? We're wondering the same thing. We built it. We launched it. Now, we run. We started with an idea: to disrupt the industry with a beautiful, brilliant banking solution designed specifically for small businesses and everyday...
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Council of the City of Sydney, Österreich Amp VollzeitIf you could create the best digital bank in Australia, what would it look like? And how would it make life easier for customers? We're wondering the same thing. We built it. We launched it. Now, we run. We started with an idea: to disrupt the industry with a beautiful, brilliant banking solution designed specifically for small businesses and everyday...
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Warranty & Service Engineer
Vor 7 Tagen
Council of the City of Sydney, Österreich Schréder Australia Pty Ltd VollzeitJob Description The Warranty and Service Engineer plays a key role within the Quality team, responsible for managing and resolving warranty cases, providing advanced technical support, and ensuring the highest levels of customer satisfaction for our commercial lighting product range. This role bridges technical expertise and customer service, working closely...
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Senior Service
Vor 5 Tagen
Gold Coast City, Österreich at VollzeitA leading home builder is seeking a Senior Service and Warranty Site Manager in Gold Coast. This role involves ensuring customer satisfaction by promptly responding to inquiries, conducting inspections, and providing guidance on product usage. The ideal candidate will have a trade background in construction, experience in customer service, and relevant...
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Senior Service
vor 15 Stunden
Gold Coast City, Österreich Metricon VollzeitA leading home builder in Gold Coast is seeking a Senior Service and Warranty Site Manager to join their Queensland team. The ideal candidate will be customer-focused and possess strong construction industry knowledge. Responsibilities include conducting inspections, resolving customer issues, and ensuring proper product usage. Benefits include a salary,...
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Warranty & Service Engineer
vor 3 Wochen
Council of the City of Sydney, Österreich Schréder ANZ VollzeitWarranty and Service Engineer Are you a technically skilled professional with a passion for quality and customer satisfaction? Join our dynamic Quality team and play a pivotal role in ensuring our commercial lighting products perform flawlessly in the field. As a Warranty and Service Engineer , you will bridge technical expertise and customer service,...
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Service & Warranty Manager
vor 2 Wochen
Gold Coast City, Österreich at VollzeitLove Where You Work!!!We’re seeking a customer-focused, detail-driven Service & Warranty Manager to lead our Service & Warranty team. Drawing on your trade background and strong customer focus, you will oversee all service and warranty works, ensuring performance, quality, and best-practice standards are consistently maintained. Reporting to the Service &...
