Compliance Officer

There are multiple AO4 and AO5 positions available throughout Queensland. Operating across the Office of Liquor and Gaming Regulation (OLGR) as a Compliance Officer, you will be responsible for undertaking a range of regulatory activities from a compliance, licensing and client service perspective focusing on liquor, gambling and other relevant legislation administered by the OLGR. You will play an active role in ensuring that the liquor and gambling industries of Queensland continue to operate in a safe and responsible manner. Sound like something you are interested in? Apply today Recruitment for the AO4 Compliance Officer and AO5 Senior Compliance Officer roles will run concurrently. Please ensure you apply separately for the AO4 and AO5, or both if interested in both roles. Inspections and Regional Services (IRS) is one of three teams within the Compliance (LG) Division. IRS consists of 62 employees located in nine locations across Queensland, with compliance programs executed by Inspectors ensuring the liquor and gaming industry in Queensland operates in a responsible manner, meeting legislative obligations. Your Key Responsibilities Engage with industry stakeholders, community groups and other relevant parties to provide guidance and education on liquor and gambling legislation. Undertake investigations into complaints and suspected breaches of legislation. Research, analyse and interpret legislation. Apply relevant policies, procedures, and guidelines to achieve positive compliance outcomes. Draft written correspondence including advice and warning letters and investigation reports for review. Assist in the drafting of documents required for legal proceedings. Participate in a broad range of liquor and gambling compliance interventions, including audits, inspections, risk assessments and compliance monitoring activities. Support the commitment to, assessment and monitoring of harm minimisation strategies within the liquor and gambling industries, ensuring adherence to established policies and procedures. Support the training and development of less experienced staff by facilitating knowledge transfer and assisting in skill development. Work autonomously to meet compliance goals, while ensuring individual accountability for completing tasks. Carry out any other reasonable duties as directed by supervisory and management staff, ensuring adherence to professional standards and organisational objectives. Technical Skills, Abilities And Cultural Capability Knowledge of or ability to acquire knowledge of liquor, gambling and other relevant legislation administered by the OLGR and an ability to apply that knowledge in a regulatory environment. Effective interpersonal skills including customer service, conflict resolution, negotiation skills, and the ability to communicate with people from diverse cultural, linguistic and socio- economic backgrounds. High level written communication skills across a variety of correspondence. Prioritises assignments to complete work in a timely manner. Ability to effectively operate computer systems including the use of Microsoft Office suite products. Establishes and maintains co-operative working relationships with co-workers, the public and external stakeholders. Contributes to workplace equity, diversity, respect and inclusion that enriches our culture of respect and inclusion. Behaves in an ethical, respectful and culturally sensitive manner. You may be required to travel throughout the state including to rural and remote areas therefore a current “C” class driver's licence is a mandatory requirement. Applications to remain current for 12 months. Job Ad Reference: QLD/ /25 Closing Date: Friday, 5th December 2025 Occupational group Justice & Legal #J-18808-Ljbffr