Strategy & Operations Lead

About Us Immutable is a global technology company, powering the leading platform for building games on Ethereum. We are on a mission to build the future of gaming by redefining how games are played and discovered. Founded in 2018, Immutable is one of the fastest Australian companies to hit unicorn status, having raised more than AUD $300M+ and a valuation of AUD $3.5 billion.Currently, the Immutable Group consists of the Immutable Platform, the leading platform for building games on Ethereum powering successful games like RavenQuest and Immortal Rising 2, and Immutable Games, a global leader in web3 game development and publishing with leading titles Gods Unchained and Guild of Guardians.Our ambition is to make digital worlds real; we have incredible global growth plans as the fastest growing gaming chain in 2024 with 250+ games signed, more than in all previous years combined. About The Role : Immutable is scaling fast, and as we transition from high‑growth startup to a commercial powerhouse, the complexity of the business is increasing. We are looking for a Strategy & Operations Lead who can be deployed into the most critical challenges across the commercial organisation and act as a high‑leverage operator to help us grow not just fast, but smart. This is a rare opportunity to work across the entire commercial engine. You’ll jump into the highest priority problems across Business Development, Customer Growth, Partnerships, and Commercial Operations, and own the solution end‑to‑end. Whether the challenge is creating a new outbound sales motion, designing a land‑and‑expand program, or building the revenue engine that moves money through the business with speed and integrity, you’ll be the person who figures it out and operationalises it at scale. You will partner closely with commercial leadership and gain exposure to the most consequential decisions in the business. The role is perfect for someone who is impatient for impact, thrives in ambiguity, and wants to build systems and processes that unlock measurable commercial outcomes. You’ll Be Empowered To : Design and implement outbound motion playbooks and collateral for high‑value customer segments Create data‑driven land‑and‑expand programs to accelerate account expansion across existing customers Build and operationalise lead‑to‑cash systems that reduce friction for reps and maximise visibility for leadership Turn forecasting into a predictive model by analysing conversion rates, pipeline velocity, and deal weighting Architect commercial workflows such as inbound lead routing, quote to cash, and handover to Customer Growth Act as an internal consultant for strategic GTM challenges like compensation design, territory design, or churn analysis Drive cross‑functional alignment by working with BD, CG, Partnerships, Product, Finance, and Operations We’d Love You To Bring : 2 to 4 years of experience in top‑tier strategy consulting or an equivalent high‑complexity problem‑solving environment Strong bias for action, with a track record of delivering results quickly rather than optimising for perfect plans Fluency in commercial metrics and the ability to use data to tell a compelling story and influence decisions Execution strength across modelling, process design, system building, and cross‑functional rollout Comfort working in ambiguity with the ability to rapidly adapt, reframe problems, and shift priorities as needed Strong influencing skills with the ability to drive alignment without authority and bring stakeholders on the journey High learning velocity and a genuine interest in how commercial engines scale in high‑growth companies Bonus Points For : Experience in Revenue Operations or Strategy & Operations within a B2B SaaS company Hands‑on work with CRM optimisation, compensation design, or pricing strategy Experience working directly with Business Development or Customer Success teams Experience creating executive ready insights from large, messy datasets Benefits Snapshot USD $500 WFH allowance to set up your home office and USD $600 per annum to put toward internet and phone usage. USD $1,350 per annum for courses, events, and professional development (including free Udemy access). USD $800 per year to support health and wellbeing. 24/7 access to unlimited counselling for you and your family through our EAP Service. Monthly subsidy and discounted rates with ClassPass, including a 1‑year free membership to Breethe. 12 weeks of paid leave for new parents; additional six weeks for birthing parent; miscarriage leave and extra leave for IVF treatments. 2 additional paid annual leave days at year‑end and a paid day off for your birthday. Global competitive salaries, contributions, and Employee Stock Options. Flexible working model: Sydney‑based employees enjoy three days a week in our vibrant head office; remote team members can work from home or use global office hubs via a WeWork All‑Access pass. Immutable is committed to building and fostering an inclusive, diverse workplace. We believe in incorporating everyone's perspectives and experiences as this has been a significant driver of our success so far. We are a 2025 Circle Back Initiative Employer – we commit to responding to every applicant. A note to recruitment agencies: Our internal team has this role covered, so there is no need to reach out – we don't accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes. Thank you Join us in shaping the future of web3 gaming #LI-Remote #J-18808-Ljbffr