Operations Coordinator

Operations Coordinator (Part-Time, Contract) Appetise is where food and data meet. We help over 100,000 Aussies and Kiwis every week discover, plan, shop, and cook better meal, with more than 3,500 tried‑and‑loved recipes designed to make dinner time easier, cheaper, and more inspiring. Think meal kit simplicity, at supermarket prices. Behind the scenes, we’re also building a powerful insights platform for FMCG brands , helping them understand how their products are actually being used in homes across AU/NZ. We’re a team of 17 across Aotearoa and Australia, moving fast and scaling up. And now, we’re looking for a Part‑Time Operations Coordinator to help keep our people, processes, and offices running smoothly as we step into our next stage of growth. About the Role As our Operations Coordinator , you’ll play a pivotal role in keeping the team supported, the business flowing, and the little (but critical) things humming behind the scenes. This is a broad, fast‑moving, and highly trusted role , ideal for someone who loves structure, is proactive about solving problems, and knows how to switch gears with grace. Part‑Time (approx. 15 hours/week to start). We are looking for someone on contract to start with, but we have big plans for next year so there is plenty of scope for this to turn into a permanent role. Sydney‑based (we have an office in Surry Hills), with 2 mornings/week in office (ideally 4 short days/week). You’ll work closely with our CEO & COO (AU) and Head of People & Culture (NZ). What You’ll Be Doing Operational Admin & Support Own key workflows like receipts collection , aged receivables and subscription management Help manage access and licences for key platforms: Slack, Notion, Hubspot, Google Workspace Coordinate onboarding logistics for new hires: equipment, software, phones Team & Office Coordination Be the friendly, efficient presence that keeps our Sydney workspace stocked, tidy, and vibrant Coordinate full team meetings, All Hands , and internal events Lead our Social Committee —help us stay connected and celebrate wins Manage day‑to‑day office needs (groceries, plants, landlord comms, cleaners, basic upkeep) Internal & External Comms Triage and respond to customer support queries via Hubspot, Replient and Slack Liaise with team members across AU and NZ to support ad hoc operational requests Book travel, flights, and occasional accommodation for team offsites or work trips Who You Are You’ll thrive in this role if you’re: Organised and adaptable – you can juggle tasks, move quickly between contexts, and stay calm under pressure Confidential and trustworthy – people feel safe bringing you into sensitive conversations Proactive and solutions‑focused – you spot problems before they become issues, and take initiative to solve them Process‑savvy – you love making systems better and more efficient People‑minded – you enjoy being a calm, helpful presence that keeps things running in the background Bonus: you’ve supported startups or high‑growth teams before. Based in Sydney You’re comfortable with: Google Suite Mac / Apple environments Slack, Notion, Hubspot Why This Role Matters As our founders spends more time in our third market, we need a trusted operator in Sydney to keep our systems moving and our team supported. You’ll be the glue behind the scenes, solving problems before they land, improving how things run, and keeping us organised, responsive, and energised as we grow. With the right person, we’ll: Maintain momentum and responsiveness across timezones Keep operational workflows tidy, clear, and scalable Improve internal processes to reduce admin and increase flow Create a well‑supported and connected team environment What We Offer A high‑trust, flexible, and values‑led work culture Clear scope to own your work and improve system A fun and mission‑driven team Opportunity to grow with the company Hybrid work—2+ mornings/week in our Sydney office preferred $ negotiable based on experience. We have $40-$45 p/h budgeted, but are looking for feedback from the market on this. Ready to Keep the Wheels Turning? Apply now and tell us why this role sparks your interest . We’ll review applications as they come in. How We Hire Apply with your CV + short note on why you're keen Short intro call with our Head of People & Culture or COO Second Interview with Founders Reference check and offer We move quickly when we meet the right person. Applications close once the role is filled. #J-18808-Ljbffr