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Customer Experience Partner
vor 3 Wochen
shippers/Customers/Key
Account Managers/other stakeholders, timely resolution, and response to customers.Maintain a customer centric approach thereby helping to avoid occurrence of errors and take preventive measures to eliminate repetition of errors.Prepare and submit all documents in a timely and accurate manner and keep the internal/external stakeholders informed of the status.Responsible for cross sell/up sell, customer retention.Adhere to process and Standard Operating Procedures (SOPs) and Internal Operating Procedures (IOPs) during daily operation.Identify deviations in process as compared to IOPs and share the same proactively with the customer & reporting head.Respond to all enquiries in a timely and accurate manner & escalate difficulty as defined in SOPs / IOPs.Maintain effective and proactive communication – by regularly participating in conference calls with the clients to enable seamless process flow.Record and report the performance that help provide suitable recommendations on: Service delivery wins + Service failures.Work with the KCMs/ Commercial team to establish and strengthen customer relationships.Comply to specific customer SOP and monitor respective KPIs.Execute reports or other tasks assigned by Team Leader/Manager.We are looking forSolid experience with logistics and related areas.Good knowledge of and experience with Logistics companies and Supply Chain Management operations, from both origin and destination.Fluency in
English and Portuguese .Excellent communication skills and the ability to communicate confidently for coordination with stakeholders.Stakeholder management skills and relationship building.Passion to drive closures & high-level customer service orientation – Customer Centricity.Result orientation.Well-organized when working under pressure.Team player – Works together with others in the business unit to achieve results, fosters teamwork.Good understanding of operational processes.Conveys a sense of urgency and drives issues to closure, persists despite obstacles and opposition.Positive and proactive attitude.#LI-AA9Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing
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Customer Experience Partner
vor 1 Monat
Perth, Österreich Domain Group VollzeitCustomer Experience Partner - Melbourne Office - Permanent Full TimeA great opportunity for a Customer Experience Partner to work under our Real Time Agent Support Team. Real Time Agent is a point of sale platform that digitises and streamlines key steps in the property journey, including agency agreements, auction registration and bids, as well as contracts...
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Customer Experience Partner
vor 4 Wochen
Perth, Österreich Domain Group VollzeitCustomer Experience Partner - Melbourne Office - Permanent Full TimeA great opportunity for a Customer Experience Partner to work under our Real Time Agent Support Team. Real Time Agent is a point of sale platform that digitises and streamlines key steps in the property journey, including agency agreements, auction registration and bids, as well as contracts...
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Customer Experience Team Leader
vor 3 Wochen
Perth, Österreich The Learning Experience #393 VollzeitAbout UsFor over 45 years, ABN Group has been a leader in the building, property and finance industries, making the dream of homeownership a reality for thousands across Australia. We’ve built over 90,000 homes, each one a success story, including first homes, apartments, units and luxury homes. We’ve also provided financial solutions to over 40,000...
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Customer Experience Team Leader
vor 3 Wochen
Perth, Österreich The Learning Experience #328 VollzeitAbout Us For over 45 years, ABN Group has been a leader in the building, property and finance industries, making the dream of homeownership a reality for thousands across Australia. We’ve built over 90,000 homes, each one a success story, including first homes, apartments, units and luxury homes. We’ve also provided financial solutions to over 40,000...
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Customer Experience Consultant
vor 3 Wochen
Perth, Österreich TSA Group VollzeitDo you live for creating unforgettable customer experiences? Are you all about thriving in fast-paced environments where you can flex your problem-solving and communication skills? TSA Group - Australia is looking for someone just like YOU to join our dynamic team.TSA is an Australian-owned business in the Outsourcing Industry helping companies acquire,...
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Customer Experience Partner
vor 3 Wochen
Perth, Österreich Damco Spain SL VollzeitOpportunity At Maersk, we are pioneers in logistics. We are embarking on a bold new direction, expanding our capabilities to become a truly end-to-end logistics service provider that can deliver intelligent solutions for customers around the world. Innovation will play a huge part in getting us there. And by joining our team, we will empower you and your...
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Customer Partner
vor 1 Monat
Perth, Österreich Northcott VollzeitNorthcott is looking for a Customer Partner to join our team in Toowoomba on a full-time basis; this position is the central point of contact for Northcott customers.On a day-to-day basis, you will be responsible for;• Working from a person-centred framework to build and maintain strong relationships with customers.• Identifying opportunities for...
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Customer Partner
vor 4 Wochen
Perth, Österreich Northcott VollzeitNorthcott is looking for a Customer Partner to join our team in Toowoomba on a full-time basis; this position is the central point of contact for Northcott customers.On a day-to-day basis, you will be responsible for;• Working from a person-centred framework to build and maintain strong relationships with customers.• Identifying opportunities for...
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Talent Acquisition Partner
vor 3 Wochen
Perth, Österreich Domain Group VollzeitTalent Acquisition Partner - Customer DivisionsTalent Acquisition Partner - Customer Divisions - Sydney Office - Permanent Full TimeOur people are our greatest asset to help us bring confidence to all of life’s property decisions.There is a great opportunity for a Talent Acquisition Partner to join the team and ensure the commercial teams for our customer...
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Customer Success Partner
vor 1 Monat
Perth, Österreich Damco Spain SL VollzeitMaersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence.At Maersk, we believe in the power of diversity, collaboration, and continuous learning...
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Customer Success Partner
vor 4 Wochen
Perth, Österreich Damco Spain SL VollzeitMaersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence.At Maersk, we believe in the power of diversity, collaboration, and continuous learning...
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Customer Experience Representative
vor 4 Wochen
Perth, Österreich Cannabis NB website VollzeitCustomer Experience Representative (Occasional) - PerthCustomer Experience Representative (Occasional) - Perth Customer Experience Representative (Occasional) CANNABIS NB is New Brunswick’s retailer for the responsible delivery of cannabis products to customers in the province. Our goal is to deliver a world class customer experience built on good...
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Customer Experience Representative
vor 3 Wochen
Perth, Österreich Cannabis NB website VollzeitCustomer Experience Representative (Occasional) - PerthCustomer Experience Representative (Occasional) - Perth Customer Experience Representative (Occasional) CANNABIS NB is New Brunswick’s retailer for the responsible delivery of cannabis products to customers in the province. Our goal is to deliver a world class customer experience built on good...
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Learning Partner
vor 3 Wochen
Perth, Österreich Canva VollzeitJoin the team redefining how the world experiences design.Hey, g'day, mabuhay, kia ora,你好, hallo, vítejte!Thanks for stopping by. We know job hunting can be a little time consuming and you're probably keen to find out what's on offer, so we'll get straight to the point.Where and how you can workOur flagship campus is in Sydney, Australia, but with many...
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Customer Experience
vor 4 Wochen
Perth, Österreich - VollzeitInnovate to solve the world's most important challengesTHE FUTURE IS WHAT WE MAKE IT.Customer Experience (CX) Training ProfessionalPerth, WAStart your career by making an impact and real connections with some of the most meaningful challenges around. When you join Honeywell, you become a member of our performance culture comprised of diverse leaders,...
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Account Partner
vor 3 Wochen
Perth, Österreich Domain Group VollzeitAccount Partner - Sydney Office - Permanent Full TimeWe have a fantastic opportunity for anAccount Partnerto join our Domain Residential Sales team covering theWestern Suburbs of Sydney. The Account Partner is to be a connection between Domain and the local market & build on Domain’s presence in the local market through nurturing and growing the customer...
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Retail Partner
vor 1 Monat
Perth, Österreich Oscar Wylee Pty VollzeitWho Are We?Established in 2012, Oscar Wylee is an Australian optical brand that transitioned from its online roots to now boasting a robust network of 140 stores—and we're not stopping there. Our identity is a blend of modern aesthetics and clinical excellence, always pivoting towards fashion-forward and dynamic designs. Our strength lies in the genuine...
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Retail Partner
vor 4 Wochen
Perth, Österreich Oscar Wylee Pty VollzeitWho Are We?Established in 2012, Oscar Wylee is an Australian optical brand that transitioned from its online roots to now boasting a robust network of 140 stores—and we're not stopping there. Our identity is a blend of modern aesthetics and clinical excellence, always pivoting towards fashion-forward and dynamic designs. Our strength lies in the genuine...
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Customer Experience
Vor 5 Tagen
Perth, Österreich GlaxoSmithKline VollzeitSite Name:Australia - Victoria - AbbotsfordPosted Date:Jun 25 2024Customer Experience & Operations (CE&O) Directorplays a key role in enhancing business performance and is a member of the Australia Leadership Team, directly reporting to the VP & GM of Australia.The CE&O Director develops and implements strategies that optimizes sales and marketing...
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Customer Experience
vor 2 Wochen
Perth, Österreich oilandgas.org.uk VollzeitInnovate to solve the world's most important challengesTHE FUTURE IS WHAT WE MAKE IT. Customer Experience (CX) Training Professional Perth, WA Start your career by making an impact and real connections with some of the most meaningful challenges around. When you join Honeywell, you become a member of our performance culture comprised of diverse leaders,...