Association Manager – Central Coburg Business Association

Association Manager – Central Coburg Business Association (CLOSED) APPLICATION DEADLINE – July 26 INTRODUCTION Central Coburg Business Association is seeking an enthusiastic and experienced Association Manager to assist the Association by coordinating and taking ownership of a range of administrative, governance, membership, advocacy, and business development activities to benefit our members and keep our incorporated business association compliant. Central Coburg Business Association (CCBA) Inc. is an incorporated association made up of business operators and property owners in the Central Coburg Shopping Precinct. CCBA operates under the Associations Incorporation Reform Act (Vic) and is regulated by Consumer Affairs Victoria. POSITION SUMMARY Days: 15 hours per week Duration: 3‑year contract with opportunity for extension (12‑week probation period) Salary: Hourly rate – depending on experience ABN or ACN required. Equipment: Phone and laptop provided by contractor. Location: CCBA Office, 28 Victoria Street, Coburg (remote working possible, face‑to‑face meetings required in Coburg on a regular basis). OBJECTIVES AND FUNCTIONS The overriding objectives of the role are to: Support business development and increase customer spend within the Central Coburg Shopping Precinct. Represent the needs of the local businesses, as directed by the CCBA Committee. Motivate traders, business operators and property owners to participate actively in the revitalisation of Sydney Road, Coburg and the surrounding precinct. Help identify the overall strategic direction for Central Coburg and support its implementation. Maintain a positive and collaborative relationship with Merri‑Bek City Council. Present to Council the active interest of businesses and encourage Council's support for CCBA initiatives. Support existing businesses and encourage new and ongoing local business investment. Help mobilise traders to develop their capabilities. Market Central Coburg widely in partnership with the Marketing Manager. KEY FUNCTIONS Implementation of the programs, activities and initiatives, and achievement of the associated key performance indicators outlined in the CCBA – Strategic Plan. Monitoring and completion of requirements set out in the Central Coburg Shopping Precinct, Special Charge Scheme Funding Agreement – 1 October 2023. Focused on key dates and funding agreement requirements, reporting checklist, proposed quarterly activities, quarterly reports and income‑and‑expenditure reports, and key performance indicators. Management of all CCBA programs and responsibility for achieving specified objectives and KPIs. Assist in the preparation of the CCBA Annual General Meeting and the reporting of CCBA’s activities. Generate additional funds through sponsorships and grants. Liaise with external financial auditors regarding audited financials. DUTIES & RESPONSIBILITIES The duties and responsibilities of this position are performed under the guidance of the CCBA President and Committee. KEY RESPONSIBILITIES Promote the Central Coburg Shopping and Business Precinct. Review and finalise the Central Coburg Business Plan. Plan and develop an Annual Marketing Plan and Annual Budget in collaboration with the Marketing Manager. Monitor, analyse and report on the spending of the CCBA budget, ensuring effective use of funds and achievement of KPIs. Analyse the effectiveness of the Association’s activities and advise the Committee on opportunities for improvement. Liaise with Council, traders and the wider community, and facilitate communication between these groups. Develop contacts within the local community and encourage participation by individuals and groups. Provide advice, referrals and support to tenants or property owners to improve their properties and businesses. Administer the operation of the CCBA office and maintain accurate accounts and documentation for committee meetings. Oversee and help execute completion of annual vacancy audits and biannual trader surveys, as required under the Funding Agreement. Participate in relevant CCBA subcommittees and Council committees, such as the Local Safety Committee and the Tourism Roundtable. Support the transparency of the Special Charge Scheme and implement reporting requirements, ensuring all planning requirements and timelines are met. Assist in the preparation and conduct of the CCBA Annual General Meeting. Generate additional funds for the program through obtaining sponsorships and securing grants. Liaise with external appointed financial auditors regarding audited financials. Perform other duties as required to fulfil the requirements of the Funding Agreement and as agreed with the Committee or delegate. SKILLS & KNOWLEDGE The key responsibilities require a high degree of competence, including: Strong writing and verbal communication skills with a diverse audience. Ability to work with limited supervision and resources. Excellent time‑management and meeting tight timelines. Proficiency in Microsoft Office, client‑relationship management software (e.g., Filemaker Pro, Xero), and Adobe Creative Suite. Ability to develop and implement multi‑year strategic plans, business plans, budgets and marketing plans. Experience managing and running street event programs, tours, and festivals. Knowledge of visitor economy and tourism initiatives relevant to Central Coburg. Ability to maintain relationships with government, property owners, business operators, and community stakeholders. Competence in grant and funding applications, reporting and financial management. Adaptability and diplomacy in working with diverse groups. Computer skills, including basic accounting and CRM systems. KEY SELECTION CRITERIA Experience meeting regulatory and reporting requirements in a highly regulated environment. Proven planning, coordinating and strategic thinking skills. Strong administrative skills, including budgeting, reporting, agenda setting and minute taking. Ability to work independently and refer matters to the Committee when required. Excellent time management in relation to funding agreement timelines. Well‑developed written and verbal communication skills. Proven ability to develop and run street event programs and tours. Ability to inform the Committee on local council issues and relevant opportunities. Established connections and relationships with key stakeholders. Knowledge of game‑changing deliverables – e.g., preparing grant applications and reporting. Knowledge of visitor economy and tourism initiatives in Central Coburg. Business experience in the retail sector. Previous experience in a similar role in comparable precincts or under a “Mainstreet” programme. Connection with local suppliers for quotes, tenders and value for money. Proficiency in a community language spoken by local Coburg traders (e.g., Arabic, Farsi, Mandarin, Greek, Italian). Tertiary education or equivalent training and experience. A strong understanding of the Central Coburg Shopping Precinct. APPLICATION PROCEDURE To apply for the position, please email your application to … (email address omitted in original). To view the full Position Description, please view the attached document. #J-18808-Ljbffr