Ward Clerk

Ward Clerk - Early in Life Mental Health Monash Health is Victoria’s largest and most comprehensive health service. For more than 170 years, Monash Health and its predecessors have provided safe, high-quality healthcare and service for people at every life stage. With 25,500 employees, we provide care across south‑eastern metropolitan Melbourne and rural Victoria from over 40 locations; via telehealth, within local communities and in people’s homes. Are you currently part of the team at Monash Health? Use your network login to access the Monash Health Careers portal and discover all the job opportunities open to you, to support growing your career within the organisation. To see first‑hand what our colleagues think about working here, take a look at the following short videos: monashhealth.org/careers . Does helping others give you job satisfaction? Part‑Time, ongoing position About ELMHS ELMHS provides a range of mental health services to pregnant mothers, infants, children and adolescents and their families within the Southern Region. The organisational and clinical model has been developed to provide mental health care that is flexible and responsive to the individual and developmental needs of the perinatal to youth populations and their families. As such, this model will support the provision of integrated mental health care for young people, guided by consistent, service‑wide protocols and principles of care. About the Role We are seeking a motivated and professional ward clerk to join the Early in Life Mental Health Service (ELMHS) team located at our Oasis Inpatient unit at Monash Childrens Hospital. This is an exciting opportunity to contribute to a vital public health service by delivering high‑quality front reception and administrative support across multiple sites. In this role, you will: Provide efficient and effective clerical support to ward staff, patients and visitors Actively support the functioning of the ward Act as a resource for other staff and work effectively within a multidisciplinary team Provide welcoming and responsive front‑line customer service to clients, families, and staff. Support the service’s information management functions, including accurate data entry and maintenance of client records. Assist with operational and administrative tasks to ensure the smooth day‑to‑day functioning of the service. About You You are a compassionate and reliable professional who thrives in a dynamic healthcare environment. You demonstrate integrity, accountability, and respect in all interactions and are committed to delivering person‑centred service. To be successful in this role, you will have: Minimum of two years’ experience in a reception/administrative role (experience in a mental health or healthcare setting is desirable). Strong interpersonal and communication skills, with a focus on customer service. Proven ability to work independently and manage competing priorities. High attention to detail and a commitment to data accuracy and confidentiality. Proficiency in using administrative systems and databases. Willingness and ability to travel across Monash Health sites as required. For a confidential discussion and to explore the opportunity further, please call Nicky Young on 9594 1300. We recognise the value of equal employment opportunity. We are committed to patient safety, promoting fairness, equity and diversity in the workplace, and to Child Safe Standards. At Monash Health we are relentless in our pursuit of excellence and work to our six guiding principles and our five ICare values. How to Apply Applications are accepted via the Monash Health onlineEHub system. For information including how to apply and probity check requirements, please click here for the ‘Application Guide’. Applications will be screened upon receipt and selection activity may commence prior to the closing date. Be careful — Don’t provide your bank or credit card details when applying for jobs. Don’t transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad. #J-18808-Ljbffr