Assessing Specialists

vor 1 Woche


Perth, Österreich Shannons Pty Vollzeit
Take the next step. Be part of something bigger at Suncorp.Assessing Specialists - 12-Month Fixed Term

Sydney - Outer Suburbs, NSW - Other, Brisbane - Inner Suburbs & CBD, Brisbane - Outer Suburbs, Toowoomba, Gold Coast, Sunshine Coast, North QLD, Far North QLD, Western QLD, Central QLD, QLD - Other, VariousReady to kickstart your career? You will be responsible for supporting our National Home Claims Assessing team to deliver a Best in Class Claims experience for our internal claims team, business partners and customers. This role will suit a team member with Trade, Assessing and Leader experience where you have provided coaching, technical support, facilitation and have a strong background in Claims.You will be a team player who can work autonomously and plan their workloads with minimal direction, as well as working in a team environment supporting your peers where required to achieve team goals.Here's what you’ll do:Contribute to continuous development and uplift of capabilities across Assessing and Supply ChainDeliver professional and brilliant service when interacting with internal and external Assessors, Building Coordinators, Supply Chain, and other stakeholders in line with Suncorp’s excellence standards and principlesProvide relevant technical advice that balances customer needs with business outcomesDevelop plans and materials to deliver tailored workshops, coaching and training programs that drive consistency, best in class and a brilliant customer experienceProvide technical and operational business support where required on projects as an Assessing SME, including feedback on proposed technical changes, PDS changes and process changeSupport Onboarding and facilitating induction training, including high support for new recruitsRegularly review and communicate business practices ensuring national consistency, governance and process standards are metConduct onsite, desktop and virtual Quality Audits as per the Assessing QA framework and work collaboratively as a team to achieve audit targetsProactive risk management and compliance with industry standardsHere's what you’ll bring:Claims insurance experience and/or Claims Assessing experienceExperience within the Building tradeStrong ability to interpret policies and to determine the correct policy responseCapability to use different technology/systemsHighly developed organisational and time management skillsProven performer in customer service rolesSkilled in analysis, problem solving, decision making and negotiation skillsStrong coaching and mentoring skillsEstablished stakeholder and relationship managementWhat we can offer you:Company Car: Enjoy a company car for a seamless commute, both for work and personal use.Hybrid work location – WFH, On Road and Office (CBD location)Supportive Team: Join a collaborative team that drives us forward, with colleagues and Leaders who will support you along the way.Attractive Discounts: Unlock substantial savings on retail, banking, and insurance products across our brands (including Suncorp, AAMI, Shannons, Apia and GIO).Community Impact: Make a difference through donation matching and volunteer leave.Prioritise Well-being: Benefit from our comprehensive employee assistance program and dedicated employee council.Join the Suncorp Group family, where innovation meets excellence. We're not just a team; we're a driving force in insurance and beyond. Named Large General Insurance Company of the Year, we're all about simplicity, peace of mind, community support and a great team orientated working environment. Your career's acceleration is fuelled by our customer-obsession and unwavering support at every turn.Advertised:

29 May 2024

AUS Eastern Standard TimeApplications close:

06 Jun 2024

AUS Eastern Standard TimeDon't see your dream job posted? No problem, sign up for job alerts and we'll let you know once something becomes available.

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