Client Services
Vor 7 Tagen
About the role We are seeking a Client Services & Administration Officer to join our team full-time, Monday to Friday. This role is in Ashmore, Australia . In this role, you will: Receptionist/Customer Service – answering phone calls, assisting clients with placing orders, product details (e.g. CoAs, formulas, prices, expiry dates, etc), setting up new accounts and updating customer information. Manage all incoming emails – answering enquiries (e.g. CoAs, formulas, prices, expiry dates, etc), liaising with Fagron Compounding Support team, general organization of inbox. Sales Order processing – management of all inbound sales via email, webshop or phone calls, processing out of stock enquiries via email, webshop and phone calls and creating back orders, assisting with contacting clients and issuing of backorders when new stock arrives, checking AHPRA registration as required including Ketamine documentation, tracking of parcel delivery and follow up, liaising with Warehouse team regarding stock, assisting picking orders if needed. International Customers – email customers, pick and pack orders, dispatch through FedEx and DHL. Back orders – enquiries, reports, phone clients, send orders once we have received stock. Process customer payments in MYOB via Bank feeds. Process end of month customer statements and email to customers. Maintenance of the Quality Complaints register. Update the Drug fridge temperature register and reporting. Assist the Business manager with data entry of stock orders. Controlled drugs – create and process order forms and End User Declarations for controlled drug sales, manage the register to ensure compliance with regulations. This is an opportunity to contribute in a fun, evolving workplace while enjoying an attractive remuneration package. Set yourself apart We are looking for someone who is: Detail-oriented, resilient, and self-driven. Skilled at working independently as well as collaboratively. A strong communicator, both verbally and in writing. Curious, adaptable, and willing to learn. Qualifications in a relevant field are highly regarded. Experience in a pharmacy, laboratory, or naturopath environment—or an interest in these industries—will be viewed as advantageous. #J-18808-Ljbffr
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Client Service Officer
vor 3 Wochen
Gold Coast City, Österreich Atlas Wealth Management VollzeitAtlas Wealth Management is an award-winning financial planning firm specialising in advice for Australians living and working overseas. With over 14 years of experience and our own Australian Financial Services Licence (AFSL), we support clients in more than 50 countries, from tech professionals in Silicon Valley to legal experts in London. Due to continued...
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vor 2 Wochen
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vor 1 Woche
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Client Service Officer
vor 4 Wochen
Gold Coast City, Österreich HUB24 Limited VollzeitOverview Join to apply for the Client Service Officer role at HUB24 Limited . HUB24 leads the wealth industry as the provider of integrated platform, technology and data solutions. We are innovative and ambitious, and we move fast. At HUB24, we empower our employees to bring their ideas and creativity to work. We build a culture that supports our team...
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Client Services Officer
vor 3 Wochen
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Client Service Officer
vor 2 Wochen
Gold Coast City, Österreich HUB24 VollzeitHUB24 leads the wealth industry as the best provider of integrated platform technology and data solutions. At HUB24 we know the smartest investments start with our are innovative and ambitious and we move fast. At HUB24 we empower our employees to bring their ideas and creativity to work. Rather than getting bogged down in bureaucracy and red tape we build a...
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Client Service Officer
vor 2 Wochen
Gold Coast City, Österreich HUB24 Limited VollzeitHUB24 leads the wealth industry as the best provider of integrated platform, technology and data solutions. At HUB24, we know the smartest investments start with our people. We are innovative and ambitious, and we move fast.At HUB24, we empower our employees to bring their ideas and creativity to work. Rather than getting bogged down in bureaucracy and red...
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Gold Coast City, Österreich Right at Home VollzeitWelcome to Right at Home’s Job Opportunities The Right at Home Mission and Values Right at Home has a mission to ‘improve the quality of life for those we serve’. We do this by choosing the Right People™ to deliver the Right Services™ with the Right Approach™. To continue this unwavering standard of quality care, we look for people who build our...
