Case Worker, Initial Transitional Support Service

Case Worker, Initial Transitional Support Service - Nowra, NSW Case Worker, Initial Transitional Support Service (ITS), Nowra, NSW Division: Initial Transitional Support Service Location: Nowra, NSW Type: Full-time Applications Close: Friday 7th December 2025 We are currently seeking a highly experienced and skilled Case Worker to support offenders transition from custody to community as part of arbias’ Initial Transitional Support (ITS) Service. Our service profile is growing and we’re seeking to add to our high performing case work team to enhance our justice-focused programs in NSW. If you’re seeking an opportunity to develop innovative case coordination solutions, streamline reintegration pathways and improve client outcomes, we’re looking for you to fill a critical role. You will report to the Program Lead and Client Services Manager NSW and be accountable to the local Manager Community Corrections and other nominated CSNSW staff. About us: Established in 1990, arbias is a not-for-profit organisation that supports people with a suspected or diagnosed Acquired Brain Injury (ABI) and people with multiple comorbidities such as physical disabilities, mental health, alcohol and other drug related issues, connection with the criminal justice system and high complex needs. We are a recognised industry leader in this field providing a range of specialist support services across metropolitan and regional Victoria and NSW. Every day we make a difference in the lives of our clients and their loved ones. Our vision is “enabling our people and partners to achieve their very best ”. We pride ourselves on looking after our people and putting them first. Our mission is to bring everyone the chance to live the life that they want, and that includes our employees. About the Initial Transitional Support (ITS) Service: The service aims to deliver evidenced-based interventions targeting the risk of re offending and supporting the period of transition from custody to community. ITS is directly linked to a client’s case plan and provides up to 12 weeks post-release support services. The ITS service assists to connect clients with mainstream community services that address the person’s criminogenic needs and increase their capacity to successfully reintegrate back into the community. ITS targets higher risk offenders who are being, or have recently been, released from custody and are subject to supervision by Corrective Services NSW (CSNSW) in the community. This group of offenders experience many barriers to reintegration following release from custody, including (but not limited to): housing availability and affordability; alcohol and other drug dependencies, access to mental health services, education and employment opportunities. The ITS program assists clients to remain in the community by reducing the risk of re-offending through linkages to appropriate wrap-around services and programs. Key responsibilities Responsible for day-to-day service provision, ensuring the highest quality evidence-informed support for clients. Providing access and linkages to high-quality post-release support services and deliver innovative intervention services that support reintegration back to the community following release from custody. Deliver targeted interventions that support CSNSW’s case plan, including provision of outreach support to ensure sustainable community reintegration and transitional support. Improve the immediate transition period following release by assisting clients to address a wide range of issues directly related to their offending behaviour (criminogenic needs). Operate within an evidence-informed, strengths-based case management framework using the principles of Risk, Needs, Responsivity. Provide a culturally safe, sensitive and appropriate service for all program clients. Establish links with mainstream and specialist services/programs to enhance clients’ access to services, address identified risk factors and increase capacity to engage in community life including culturally and gender-appropriate services and opportunities. Collaborate with Community Corrections staff to enhance program outcomes, improve program participation and completion rates, and support order completion rates. Ensure that identified contractual KPI’s are met. Are you? A highly experienced and skilled Case Worker looking for a new challenge and/or alternative career opportunities? An energetic team player who feels confident working with clients who have contact with the criminal justice system? Seeking meaningful and fulfilling work and are energized by learning and applying evidence-informed best-practice interventions? Passionate about making a difference and looking for a role in a fast paced and complex environment where your attitude, values, beliefs and professional competencies will enable you to thrive? Women, people of Aboriginal and Torres Strait Islander heritage, people from Culturally and Linguistically Diverse communities, and people with lived experience of contact with the criminal justice system are strongly encouraged to apply. If you would like a copy of the Position Description, please contact Kathy Seriotis – Office Manager/HR via email: **@arbias.com.au #J-18808-Ljbffr