Level 2 IT Support
vor 3 Wochen
Level 2 IT Support - Newcastle base with travel. Our client, a dynamic Managed Service Provider (MSP), is seeking an experienced Level 2 Desk Support Engineer to join their growing team. Based out of their Newcastle location you will provide onsite level 2 IT Support and join their national team providing telephone and email support to clients across Australia. This role may also require some travel to sites across Australia. This role offers the opportunity to support a diverse client base across various industries. You will be responsible for providing expert technical support, resolving escalated issues, and ensuring seamless IT operations for our clients. Your strong communication skills and ability to manage multiple client environments will be crucial. Key Responsibilities Provide timely and effective technical support to end-users, resolving hardware and software issues. Troubleshoot and elevate complex IT problems to Level 3 support where necessary. Manage and prioritize support tickets across multiple client accounts. Perform remote and occasional on-site support for various IT infrastructure components. Assist with the implementation and maintenance of IT systems and solutions. Maintain clear and consistent communication with clients and internal teams. Your Skills & Experience Previous experience in a Level 2 IT Support role within the Managed Service Provider (MSP) industry. Proven experience managing IT support for multiple clients simultaneously. Excellent knowledge of Windows operating systems, Microsoft 365, and Active Directory. Strong understanding of networking fundamentals (TCP/IP, DNS, DHCP, Wi‑Fi). Experience with ticketing systems and remote monitoring and management (RMM) tools. Exceptional communication, interpersonal, and customer service skills. Strong problem‑solving abilities and attention to detail. Australian Citizen or Permanent Resident. Valid Australian Driver's Licence. Apply today To be considered for this role, submit your CV today (in Word format) by clicking the Apply button or directly to ****@psgaus.com.au #J-18808-Ljbffr
-
Level 2 IT Technician
Vor 4 Tagen
City Of Greater Geraldton, Österreich Norris and Hyde IT VollzeitAbout Us Norris & Hyde IT is a growing break-fix/MSP based in Western Australia, delivering premium IT support to a wide range of customers. We pride ourselves on offering proactive, reliable, and professional support to small and medium businesses. We're looking for a skilled Level 2 IT Technician to join our team and help us continue delivering...
-
Level 2 IT Technician
Vor 2 Tagen
City Of Greater Geraldton, Österreich Norris and Hyde IT VollzeitA growing IT support company in Western Australia is seeking a skilled Level 2 IT Technician to join their team. Responsibilities include resolving support tickets, troubleshooting Windows servers, and managing backup systems. The ideal candidate has 2–3+ years of experience in an IT support environment, with strong skills in Windows 10/11 and Microsoft...
-
Level 2 IT Support Engineer — Onsite
vor 3 Wochen
Newcastle City Council, Österreich Professional Search Group VollzeitA leading Managed Service Provider in Newcastle is seeking an experienced Level 2 Desk Support Engineer. The role involves providing onsite and remote support, managing multiple client accounts, and troubleshooting issues. Candidates should have experience in Level 2 IT support, strong problem-solving skills, and valid Australian driver's license. This...
-
IT Support Engineer
Vor 4 Tagen
City Of Canning, Österreich Network-IT (WA) Pty Ltd VollzeitNetwork-IT is a Managed Service Provider based SOR providing end-to-end IT support services to small business clients from a varied range of industries. We take pride in our integrity, ethics, and long-term relationships, with many clients trusting us for the last 10-20 years. Since 1999, our business has naturally grown through referrals, with many of our...
-
City of Melbourne, Österreich Podium IT VollzeitThe Offer Podium IT is offering a position for an IT Support Technician. We are an established small to medium sized (SMB) IT Support company with clients across many different industries. Our Commitment As part of the role, Podium IT will be offering you unique exposure to some of the latest technologies. You will also be involved in developing and...
-
Level 2 Help Desk
Vor 4 Tagen
City Of Stirling, Österreich Spacebar IT VollzeitWe are a small I.T business prioritizing great customer service. Servicing is focused on small and medium businesses throughout Western Australia. Qualifications & experience 3 years experience required Tasks & responsibilities Microsoft 365 Administration IT Help Desk support Answering Client support calls Windows operating system configuration and...
-
Level 1/2 IT Support Technician
vor 2 Wochen
Wollongong City Council, Österreich AST Technologies VollzeitAbout AST Technologies - Your Key to Business Technology Here at AST Technologies, we are passionate about providing small to medium businesses with best in breed ICT Services and Solutions. It’s our mission to take the complexity out of technology decision making for our customers and deliver services and solutions they can trust and rely on in our...
-
Level 1/2 IT Support Technician
vor 3 Wochen
Wollongong City Council, Österreich Xprt Dev VollzeitOn-site Posted 1 day ago About AST Technologies - Your Key to Business Technology Here at AST Technologies, we are passionate about providing small to medium businesses with best in breed ICT Services and Solutions. It’s our mission to take the complexity out of technology decision making for our customers and deliver services and solutions they can trust...
-
Level 1 IT Technician
vor 3 Wochen
Council of the City of Sydney, Österreich Stanfield IT VollzeitLevel 1 IT Technician – Managed Service Provider (Full Time, Frenchs Forest) Location: Frenchs Forest, Northern Beaches, Sydney Type: Full-time, on-site Experience: Minimum 1 year in an MSP environment Join a Leading Northern Beaches MSP Join Stanfield IT , a professional, fast-growing Managed Service Provider based on Sydney’s Northern Beaches . We’re...
-
IT Support Technician
vor 2 Wochen
Council of the City of Sydney, Österreich Stanfield IT VollzeitIT Support Technician (Level 1 – Managed Service Provider) IT Support Technician (Level 1 – Managed Service Provider) Location: Frenchs Forest, Northern Beaches, SydneyType: Full-time, on-site only (no remote / hybrid)Experience: 1–3 years in an MSP / IT services environment Stanfield IT is a professional, growing Managed Service Provider based on...
