Tech CX Lead — Briefings

Overview CX Operations Leader Company Overview: CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index and the NASDAQ 100, CoStar Group is on a mission to digitize the world’s real estate, empowering all people to discover properties,...

Job Description We’re seeking an experienced Team Leader to join our Customer Care team, working on behalf of one of Australia’s leading retail brands. Key Details Hybrid | Melbourne CBD | 3 days onsite 6 months Fixed Term Contract Part Time | 25 hours per week Availability between 8:00am to 2:00pm Monday to Friday The successful candidate will be...

We’re seeking an experienced Team Leader to join our Customer Care team, working on behalf of one of Australia’s leading retail brands. In this role, you’ll lead a small, close-knit team of email-based Customer Care Agents, responsible for managing customer enquiries, logging tickets, and triaging issues through Salesforce and other internal systems....

Job Description We’re seeking an experienced Team Leader with strong Genesys Cloud Dialler experience to drive performance, optimise sales campaigns and deliver outstanding client experiences. As the Team Leader, you’ll oversee the appointment-setting process, manage the dialler and campaign lists, coach and develop your team, and implement strategies to...

Company Overview: CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index and the NASDAQ 100, CoStar Group is on a mission to digitize the world’s real estate, empowering all people to discover properties, insights and connections that...

A leading real estate technology firm in New South Wales is seeking a CX Operations Team Leader to lead a customer support team while also handling customer inquiries. The ideal candidate has experience in customer service and tech support, possesses strong problem-solving skills, and is passionate about delivering exceptional service. This role offers...

A governmental legal agency in New South Wales seeks a Deputy Solicitor Operations, Briefing, to lead the new Briefing Unit's establishment and management. The role includes developing and implementing briefing strategies in collaboration with key stakeholders and improving existing practices. Ideal candidates will have a law degree, senior management...

A leading technology and services provider in Sydney seeks a CX Operations Team Leader to manage a hybrid team while offering hands-on support to customers. The ideal candidate will have experience in customer service, excellent problem-solving skills, and a passion for coaching and mentoring. This role includes significant leadership responsibilities,...

A public transport authority in Australia is seeking a Senior Manager Customer Experience to lead enterprise-wide transformation initiatives. This leader will drive CX principles and establish metrics, tools, and frameworks that enhance employee and service experience. Ideal candidates will have over 10 years of CX transformation experience in large...

Off the back of some large new business wins, Isentia is looking to grow its team of Daily Briefing Editors. Who We Are: At Isentia, we're not just about gathering data—we're about transforming it into actionable insights that empower our clients to make informed decisions about their media strategy. Isentia is the Asia-Pacific region's leading media...