Customer Success Specialist

vor 3 Wochen

Council of the City of Sydney, Österreich Windcave Vollzeit

Customer Success Specialist - Entry Level Imagine selling products and services in an industry that embraces change and innovation, a company that impacts and grows customer experience for businesses and platforms alike. Now imagine working in the payments technology industry for a market leading company. Windcave is based in Auckland and has operations stretched across the globe, we work on complex projects that focus on the entire payments chain from the design and manufacture of payment terminals to payments as a service (PaaS) software with Bank beating financial services being our most recent innovation. Our Sydney office is looking for entry level candidates who loves to sell, succeed and grow. Because that’s what we do. Graduates - If you are a recent graduate in business or IT and looking to get started, we would definitely want to help you kick start your career Position Attributes Interested and willing to learn about payment technology sector Is enthusiastic about representing a high-growth, market leading, professional company Has integrity and is highly motivated to achieve great rewards Key Responsibilities Managing accounts Onboarding business accounts Inform and educate customers about products and features Upsell/cross-sell new services to existing customers Support and collaborate with cross-functional teams Regularly report on key accomplishments and monitor key metrics to identify areas for improvement Role Requirements Dynamic personality and high-energy with a go getter attitude Ability to learn new product knowledge rapidly Excellent written and oral communications skills Well presented Desire to actively contribute to a fun environment and be part of successful team Intermediate knowledge with Microsoft Office tools (Word, Excel, CRM, PowerPoint) Awareness of the payments industry, issues, competition and trends would be an advantage but not compulsory Hybrid work model (Mandatory 3 days work from office Monday, Tuesday, and Friday). Competitive remuneration package Career development and long-term career opportunity Diverse, energetic and friendly team environment Send us your CV if you are keen to explore your options with Windcave Windcave thanks all applicants in advance, as only those shortlisted will be contacted. Seniority Level Entry level Employment Type Full-time #J-18808-Ljbffr

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