Customer Experience Lead – Onsite Contract

Role: Customer Experience Lead Location: Melbourne CBD Work Arrangement: Onsite Work Type: Contract About the Role We believe in the power of experiences to inspire, inform, and drive business forward. As our client is looking for a Customer Experience Lead , you'll be at the heart of that mission-curating and delivering exceptional customer briefings at our...

A financial services company in Sydney is seeking a Customer Experience Team Lead to guide their service and onboarding teams. The ideal candidate will have over two years of experience in leading customer service teams and strong knowledge of CRM tools like Salesforce. Responsibilities include mentoring team members, resolving customer issues, and...

A global engineering firm based in Melbourne is looking for a motivated Project Engineer. You will be responsible for managing Oil & Gas projects within the Engineering team, coordinating with various stakeholders to ensure successful outcomes. Candidates should have a Bachelor of Engineering and relevant onsite experience. This role offers growth and...

A prominent Australian organization is seeking a Customer Experience Architect to lead the strategic experience vision for a critical program. This role involves driving customer research and optimizing journeys across various touch points, focusing on logistics or eCommerce solutions. The position is based in Melbourne with an initial 6-month contract and...

A customer service solutions company is seeking a Customer Service Team Lead in Melbourne, Australia. The ideal candidate will have over 2 years of experience leading customer service teams, focusing on mentoring and performance improvement. Responsibilities include managing a team, handling escalations, and analyzing customer experience trends. Excellent...

Our client is an iconic Australian organisation currently seeking a Customer Experience Architect to deliver on a multi year program of work. Your new role will see you leading and supporting the strategic experience vision and execution of the strategy for a key program of work being rolled out nationally. You will be leading discovery of key journeys and...

A local government body in Melbourne is looking for a Customer Channels Coordinator to lead a team focused on exceptional customer service. The role involves operational oversight, process improvement, and team development in a busy call centre environment. Candidates should have significant experience in customer service and leadership. The position offers...

A leading beverage company is seeking a Customer Experience Officer for a 12-month fixed-term contract in Sydney. The role focuses on delivering exceptional service to clients across ANZ, managing communication channels, and supporting internal teams. Ideal candidates will possess contact centre experience, strong communication skills, and a friendly...

Overview Customer Experience Specialist (FT/Hybrid) – Cogent Thinking. We are seeking a Customer Experience Specialist to liaise with customers and develop quality relationships that deliver exceptional satisfaction from key stakeholders. The role supports Cogent's growth as a market leader in delivering Occupational Health Services. The right candidate is...

Overview Customer Experience Specialist (FT / Hybrid) – Cogent Thinking. We are seeking a Customer Experience Specialist to liaise with customers and develop quality relationships that deliver exceptional satisfaction from key stakeholders. The role supports Cogent's growth as a market leader in delivering Occupational Health Services. The right candidate...