![ForgeRock](https://media.trabajo.org/img/noimg.jpg)
Technical Account Manager
vor 4 Wochen
You will:
Provide clients with technical architecture recommendations and best practices for Ping solutions based on their identity and security needs
Facilitate visibility into company’s product roadmap to help educate and engage customers
Assist with over-the-shoulder configuration help on features and flows
Coordinate and conduct business reviews with customer leadership to highlight success against goals/performance
Assistance in planning, strategizing roll-outs and upgrades for platform adoption by the customer
Provide customers with ad-hoc training to help build the skills in the 'most needed' areas
Engage in the escalation and priority of support tickets created by clients in the program as needed
Provide product demonstrations of Ping technologies
Coordinate with other Ping Identity teams – including Support, Engineering and Product Management teams – to ensure customer needs are being addressed and resolved
Provide feedback to Product Management for future products or enhancements based on trends and requirements
Occasional availability during off-hours to act as a liaison or escalation point of contact due to your customers upgrade or critical implementation of Ping products
Manage ongoing customer needs effectively to ultimately drive high customer retention and loyalty
You have:
Understanding of Java and knowledge of web technologies is a must
Must have a minimum of 5 years’ enterprise customer facing experience in a Customer Success, Sales Engineering, Support or Professional Services role
Strong verbal and written communication skills
Strong organizational skills
Experience with SFDC or equivalent CRM systems
Ability to manage proactive and reactive tasks effectively
Proven track record in managing relationships with large enterprise clients
Experience with Identity Management, Access Management or Federation
You have an advantage if:
Experience with Ping Identity solutions and APIs
Experience with Windows and Linux operating systems
General networking knowledge of protocols like HTTP/S, TCP/IP
General knowledge of protocols such as SAML, OAuth, or OpenID Connect is a plus
Bachelor’s Degree in Computer Science or equivalent experience
#J-18808-Ljbffr
-
Technical Account Manager, Australia
vor 4 Wochen
Perth, Österreich Wiz, Inc. VollzeitSummaryAs a Technical Account Manager (TAM), you’ll be responsible for planning and executing strategies to drive customer adoption and use of the Wiz platform. You will provide both strategic and hands-on technical guidance to customers throughout the Wiz journey, from onboarding to operationalization.Technical expertise and strong customer-facing skills...
-
Technical Account Manager, Australia
vor 2 Monaten
Perth, Österreich Wiz, Inc. VollzeitSummaryAs a Technical Account Manager (TAM), you’ll be responsible for planning and executing strategies to drive customer adoption and use of the Wiz platform. You will provide both strategic and hands-on technical guidance to customers throughout the Wiz journey, from onboarding to operationalization.Technical expertise and strong customer-facing skills...
-
Technical Account Manager
vor 3 Wochen
Perth, Österreich Wiz VollzeitRemote - Australia | Technical Account ManagerCome join the company that is reinventing cloud security and empowering businesses to thrive in the cloud. As the fastest-growing startup ever,Wiz is on a mission to help organizations secure cloud environments that will accelerate their businesses. Trusted by security teams all over the world, we have a...
-
Technical Account Manager, ES
vor 4 Wochen
Perth, Österreich Amazon VollzeitAs a Technical Account Manager (TAM) at Amazon Web Services, you will be a valued member of the Enterprise Support team leading the success of enterprise support customers in building applications and services on the AWS platform.You work backwards from your customer to define a support strategy, deliver expert advice on AWS services in support of questions,...
-
Technical Account Manager
vor 3 Wochen
Perth, Österreich Amazon VollzeitTechnical Account Manager - ISV, ES - ANZAs a Technical Account Manager (TAM) at Amazon Web Services, you will be a valued member of the Enterprise Support team leading the success of enterprise support customers for software industries in building applications and services on the AWS platform. You work backwards from your customer to define a support...
-
Technical Account Manager
vor 4 Wochen
Perth, Österreich Amazon VollzeitTechnical Account Manager - MEC team, ES - ANZAs a Technical Account Manager (TAM) at Amazon Web Services, you will be a valued member of the Enterprise Support team leading the success of enterprise support customers in building applications and services on the AWS platform. You work backwards from your customer to define a support strategy, deliver expert...
-
Technical Account Manager
vor 1 Monat
Perth, Österreich Amazon VollzeitTechnical Account Manager - MEC team, ES - ANZAs a Technical Account Manager (TAM) at Amazon Web Services, you will be a valued member of the Enterprise Support team leading the success of enterprise support customers in building applications and services on the AWS platform. You work backwards from your customer to define a support strategy, deliver expert...
-
Technical Account Manager
vor 1 Monat
Perth, Österreich Amazon VollzeitTechnical Account Manager - MEC team, ES - ANZAs a Technical Account Manager (TAM) at Amazon Web Services, you will be a valued member of the Enterprise Support team leading the success of enterprise support customers in building applications and services on the AWS platform. You work backwards from your customer to define a support strategy, deliver expert...
-
Technical Account Manager
vor 4 Wochen
Perth, Österreich Amazon VollzeitTechnical Account Manager - MEC team, ES - ANZAs a Technical Account Manager (TAM) at Amazon Web Services, you will be a valued member of the Enterprise Support team leading the success of enterprise support customers in building applications and services on the AWS platform. You work backwards from your customer to define a support strategy, deliver expert...
-
Technical Account Manager, ES
vor 2 Wochen
Perth, Österreich Amazon VollzeitJob ID: 2646444 | Amazon Web Services Australia Pty LtdAs a Technical Account Manager (TAM) at Amazon Web Services, you will be a valued member of the Enterprise Support team leading the success of enterprise support customers in building applications and services on the AWS platform.You work backwards from your customer to define a support strategy, deliver...
-
Technical Account Manager
vor 3 Wochen
Perth, Österreich Amazon VollzeitTechnical Account Manager - MEC team, ES - ANZJob ID: 2649703 | Amazon Web Services Australia Pty LtdAs a Technical Account Manager (TAM) at Amazon Web Services, you will be a valued member of the Enterprise Support team leading the success of enterprise support customers in building applications and services on the AWS platform. You work backwards from your...
-
Technical Account Manager
vor 3 Wochen
Perth, Österreich Amazon VollzeitTechnical Account Manager - MEC team, ES - ANZJob ID: 2649703 | Amazon Web Services Australia Pty LtdAs a Technical Account Manager (TAM) at Amazon Web Services, you will be a valued member of the Enterprise Support team leading the success of enterprise support customers in building applications and services on the AWS platform. You work backwards from your...
-
Technical Account Manager APAC
vor 4 Wochen
Perth, Österreich Obsidian Security Inc. VollzeitAbout Us:Obsidian Security was founded in 2017 to solve the unaddressed blindspot of SaaS Security. SaaS applications provide the tools employees need to succeed and hold the business’ most critical information. If those tools become unavailable or that data is jeopardized, there is a detrimental impact on the organization.Obsidian proudly offers the...
-
Technical Account Manager APAC
vor 1 Monat
Perth, Österreich Obsidian Security Inc. VollzeitAbout Us:Obsidian Security was founded in 2017 to solve the unaddressed blindspot of SaaS Security. SaaS applications provide the tools employees need to succeed and hold the business’ most critical information. If those tools become unavailable or that data is jeopardized, there is a detrimental impact on the organization.Obsidian proudly offers the...
-
Key Account Manager
vor 21 Stunden
Perth, Österreich Fusion Careers VollzeitKey Account Manager - SALES - Technical product Account & Relationship Management (Sales) Full time With a reputation for quality and service, this market leading company now has a fantastic opportunity for a motivated and results driven Key Account Manager/Sales executive to join their busy, high performing team. The main function of this role is to...
-
Perth, Österreich National Oilwell Varco VollzeitReedHycalog offers a comprehensive portfolio of BHA components with the latest drilling and evaluation innovations to help optimize the drilling process. Specialising in drill bits, borehole enlargement solutions, wellbore conditioning tools and region-specific coring services that enhance performance across a wide range of applications, our goal is to...
-
Perth, Österreich National Oilwell Varco VollzeitReedHycalog offers a comprehensive portfolio of BHA components with the latest drilling and evaluation innovations to help optimize the drilling process. Specialising in drill bits, borehole enlargement solutions, wellbore conditioning tools and region-specific coring services that enhance performance across a wide range of applications, our goal is to...
-
Key Account Manager
vor 3 Wochen
Perth, Österreich Placed Professional Appointments VollzeitAccount & Relationship Management (Sales)Full timeSalary Negotiated on Suitability + FMV + BonusMy client is a global supplier of first class products and services that support the mining, energy, oil & gas industries. They support their customers with innovative supply chain solutions, technical product expertise and tailored solutions to meet the ever...
-
Technical Account Manager Team Lead
vor 4 Wochen
Perth, Österreich Canva VollzeitJoin the team redefining how the world experiences design.Hello, g'day, mabuhay, kia ora, 你好, hallo, vítejte!Thanks for stopping by. We know job hunting can be a little time consuming and you're probably keen to find out what's on offer, so we'll get straight to the point.Where and how you can workOur flagship office is in Sydney, Australia, but we've...
-
Technical Account Manager Team Lead
vor 1 Monat
Perth, Österreich Canva VollzeitJoin the team redefining how the world experiences design.Hello, g'day, mabuhay, kia ora, 你好, hallo, vítejte!Thanks for stopping by. We know job hunting can be a little time consuming and you're probably keen to find out what's on offer, so we'll get straight to the point.Where and how you can workOur flagship office is in Sydney, Australia, but we've...