Customer Resolution Consultant

vor 4 Wochen

Haymarket, Österreich Workforce Australia for Individuals Vollzeit
Angle Auto Finance is an independent financier in Australia, bringing a modern platform and a flexible business approach to help more Australians with their car purchase.The Customer Resolution Consultant is responsible for dispute resolution, complaints management and proactive customer engagement to resolve issues and to reinforce the value of the customers relationship within the business.The Customer Resolution Consultant is one who enjoys getting into details, problem solving and providing high quality service to all stakeholders involved. The Customer Resolution Consultant will work independently on individual cases but also in collaboration within the wider business.The Customer Resolution Consultant will be required to manage multiple tasks simultaneously while maintaining excellent service, in difficult circumstances.Core responsibilitiesBe accountable for dispute resolution, complaints management and proactive customer engagement for IDR and EDR complaints.Actively analyse disputes, ensuring sufficient information has been provided to fully understand the disputes.Fresh Service Team Member From meats and cheeses to antipasto, you’ll handle some delicious products. With a focus on behind the glass ‘in the deli’, we deliver a consistent and fresh customer service experience with our wide range of products. Always ensuring product quality, date checks and the highest food safety standards. Woolworths, a job is never just a job. It’s the start of something bigger. There are over 128,000 of us, in the biggest cities and the tiniest towns. And each of us have an important role to play. If you have a passion for great customer service, a hunger to make a tangible difference and you’re looking for a place to develop, you could be who we’re looking for. Who we are Joining Woolworths Supermarkets means being a part of the wider Woolworths Group, which includes the businesses of Big W and Countdown (NZ). Which means you won’t have one opportunity…Click here to view more detail / apply for Fresh Service Team Member - Woolworths Nundah (972452)We are unique Join an organisation that values your voice, empowers your autonomy, recognises the strength in diversity, and prioritises your well-being while offering attractive remuneration and benefits. Take pride in having a meaningful impact on regional, rural and remote communities while being a pivotal player in the energy industry's future. About Network AssuranceOur Network Assurance Team has joined the Customer and Commercial Team and we have a number of new Network Assurance Facilitator roles, Level 1 & Level 2, that we are recruiting for across the state. Customer and Commercial are leading several exciting projects that involve new ways of working to allow us to be safer, smarter and more efficient, and to better serve our customers and communities. About the role As a Network Assurance Facilitator Level 2 and Power Quality (PQ), you will be responsible for the delivery of contestable and non-contestable inspection/audit processes, revenue risk, and power quality investigations. This role requires a high level of technical…Click here to view more detail / apply for Network Assurance Facilitator - Level 2 & PQshare

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