Conversation Designer: Craft Cross-Channel AI Journeys

You are a strategic thinker, passionate about emerging technology, AI, Chatbots, Voicebots and Contact Centre Technology. Join a flexible and fun team who are committed to delivering and optimising meaningful connections. Together we ensure a seamless and cohesive cross-channel experience. Do work that matters In this role, you will be responsible for...

You are a strategic thinker, passionate about emerging technology, AI, Chatbots, Voicebots and Contact Centre Technology Join a flexible and fun team who are committed to delivering and optimising meaningful connections Together we ensure a seamless and cohesive cross-channel experience Do work that matters In this role, you will be responsible for...

You are a strategic thinker, passionate about emerging technology, AI, Chatbots, Voicebots and Contact Centre Technology Join a flexible and fun team who are committed to delivering and optimising meaningful connections Together we ensure a seamless and cohesive cross-channel experience Do work that matters In this role, you will be responsible for...

Overview In this role, you’ll contribute to the development, optimisation and future strategy of our chatbots and voicebots, alongside our suite of conversational capabilities including Conversational AI, live chat, async messaging and our future state contact centre platform. Day to day, you will be building and optimising automated journeys and be...

A leading business management software company based in Sydney is seeking a Conversational Designer to enhance customer interactions using AI. This role requires proven experience in UX writing and content design. You will craft dialogues for chat interfaces and other AI tools, collaborating with cross-disciplinary teams. The ideal candidate should possess...

A leading energy company in Melbourne is seeking a Senior Experience Designer to enhance customer experiences across various channels. The ideal candidate will have strong skills in human-centred design and a passion for leveraging AI to create innovative solutions. You'll collaborate across teams to lead design strategies while ensuring engaging customer...

Overview The UX Designer will deliver cohesive, measurable user experiences that align with business goals and customer needs - improving conversion, retention and satisfaction across the end‑to‑end journey. Responsibilities Champion the end‑to‑end customer experience : map journeys, identify pain points and define opportunities across web and app....

A leading financial institution is seeking a Conversation Designer to support the development and optimisation of chatbots and voicebots. The role requires designing conversational flows, collaborating with stakeholders, and leveraging Conversational AI technology. Ideal candidates will demonstrate experience with AI tools and a mindset for continuous...

Overview The UX Designer will deliver cohesive, measurable user experiences that align with business goals and customer needs – improving conversion, retention and satisfaction across the end‑to‑end journey. Responsibilities Champion the end‑to‑end customer experience: map journeys, identify pain points and define opportunities across web and app....

home_work Hybrid Posted 2 days ago Overview The UX Designer will deliver cohesive, measurable user experiences that align with business goals and customer needs - improving conversion, retention and satisfaction across the end‑to‑end journey. Responsibilities Champion the end‑to‑end customer experience: map journeys, identify pain points and define...