Client Service Officer

vor 3 Wochen


The Council of the Shire of Hornsby, Österreich Audika Australia Vollzeit

Join to apply for the Client Service Officer - Hornsby role at Audika Australia . 2 days ago; be among the first 25 applicants. Audika is part of Demant, a world-leading hearing healthcare group that offers solutions and services to help people with hearing loss. Worldwide the group employs more than 22,000 staff in more than 30 countries and distributes hearing healthcare and intelligent audio solutions to people in over 130 countries. In Australia, Audika has over 350 clinics that provide hearing services to our valued clients. We strive to put hearing care on the health care agenda and improve the quality of life of people living with hearing loss. Responsibilities We are looking for a passionate customer service individual to be a Clinic Co‑Ordinator in Hornsby Audika Hearing Clinic on a part‑time basis (2-3 days per week Monday to Friday, 9am‑5pm). This pivotal role contributes to clinic performance and enhances our customers’ experience. You will collaborate with Clinicians and Hearing Technicians, provide quality hearing health care outcomes, learn our product and service range, and apply tailored client‑specific sales strategies to secure the best possible solutions for our clients. Qualifications Previous sales and customer service experience in retail, hearing care services, pharmacy, or allied health. Experience working with an older demographic, preferred. Strong interpersonal communication skills and empathy for clients. Higher School Certificate (HSC) or TAFE qualification. Computer literacy skills. Benefits Permanent Part‑Time role in an established global organisation. Performance incentives. Supportive hearing care team. Professional development through a clear career path and training. MyRewards program offers discounts to 300+ retailers and services. Online Wellbeing centre with activities, workouts, meditation, nutrition and financial advice. Employee Assistance Program. Birthday and Christmas gifts. Our Values Audika is proud of a diverse and inclusive culture that acknowledges and respects our employees. We believe that it all starts with our employees. Our values foster a supportive and encouraging culture where everyone can thrive and succeed – trust, teamwork, innovation and a can‑do attitude. Job Details Seniority level: Not Applicable Employment type: Part‑time Job function: Finance and Sales Industry: Medical Equipment Manufacturing #J-18808-Ljbffr


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