Customer Service Assistant: Warranty Claims

Overview The Warranty & Customer Service Specialist is responsible for overseeing escalated warranty cases, negotiating outcomes with customers and installers, and ensuring that service delivery aligns with company policies and customer expectations. This role requires a well-technical understanding, problem-solving skills, and the ability to manage...

An automotive company in Australia is looking for a Warranty Administrator to manage and process warranty claims. This role requires an individual with a passion for the automotive industry and a keen eye for detail. Key responsibilities include preparing warranty claims, monitoring approvals, and ensuring compliance with manufacturer guidelines. The ideal...

A leading automotive dealership group in New South Wales is seeking a full-time Warranty Clerk. In this role, you will process warranty paperwork, ensure documentation accuracy, and handle warranty claims. Ideal candidates will possess strong organizational and interpersonal skills, as well as a customer-focused approach. The role offers various benefits,...

Employment Type: Casual (2-3 days)Location: Bankstown, NSWReports To: Finance Manager / CEO Position Summary We are seeking a detail-oriented and proactive NDIS Claims assistant to manage financial operations related to the National Disability Insurance Scheme (NDIS). This role is critical in ensuring the accuracy, timeliness, and compliance of all claim and...

A leading automotive dealership group in New South Wales is seeking a Warranty Clerk to join their team on a full-time basis. In this role, you will process warranty paperwork, ensure documentation accuracy, and handle warranty claims. Ideal candidates will possess strong organizational and interpersonal skills, as well as a customer-focused approach. The...

Warranty and Service Engineer Are you a technically skilled professional with a passion for quality and customer satisfaction? Join our dynamic Quality team and play a pivotal role in ensuring our commercial lighting products perform flawlessly in the field. As a Warranty and Service Engineer , you will bridge technical expertise and customer service,...

A leading financial services company in New South Wales is seeking a detail-oriented NDIS Claims assistant for casual employment. This position involves managing financial operations relating to the National Disability Insurance Scheme (NDIS), ensuring accuracy and compliance in claims processing and financial reporting. Ideal candidates will have experience...

The National Warranty Manager is responsible for all warranty and recall operations for Chery and Omoda Jaecoo across Australia and New Zealand. This role manages warranty policies, KPI-based dealer labour rates, customer-facing warranty documentation, dealer-facing warranty guidelines, claim assessment processes, and the end-to-end recall function. The role...

A leading provider in heavy vehicle and power systems is seeking a Service/Warranty Advisor in Singleton, Australia. This role involves delivering excellent customer service, managing bookings, and processing warranty claims. Ideal candidates will have experience in a customer-facing technical role, strong administrative skills, and a commitment to Penske...

Service/Warranty Advisor - Hunter Valley We're looking for a Service/Warranty Advisor to join our high-performing team in McDougalls Hill (Singleton) . This role blends customer service, technical coordination, and warranty administration – perfect for someone who enjoys working in a fast‑paced environment where no two days are the same. You’ll be the...