Aktuelle Jobs im Zusammenhang mit Customer Care Specialist - City of Melbourne - DWF Law LLP
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Customer Care Specialist
Vor 4 Tagen
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NDIS Customer Care Specialist
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Customer Care Specialist
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City of Melbourne, Österreich Lake Imaging VollzeitCustomer Care Specialist Join to apply for the Customer Care Specialist role at Lake Imaging . Lake Imaging, founded in 2002, has become the largest radiology provider in central and western Victoria, with more than 19 clinics providing a wide range of diagnostic imaging services to St John of God private hospitals, community‑based clinics, and specialty...
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Customer Care Specialist
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City of Brisbane, Österreich Sharp & Carter VollzeitCustomer Care Specialist Join to apply for the Customer Care Specialist role at Sharp & Carter . Sharp & Carter are proud to partner with a well‑respected and values‑driven organisation for the recruitment of a Customer Care Specialist on a permanent, full‑time or part‑time basis. Opportunity This role plays a pivotal part in supporting families...
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Frontline Customer Care Specialist
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City of Melbourne, Österreich ROBERT WALTERS AUSTRALIA VollzeitA growth-focused company in Melbourne is seeking a dedicated Customer Care Specialist to enhance the customer experience by providing exceptional support through various channels. In this entry-level role, you will be responsible for handling inbound inquiries, resolving customer concerns, and assisting with account management. The ideal candidate will...
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Critical Care Specialist
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Customer Care Specialist
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City of Melbourne, Österreich DWF VollzeitJoin us as a Customer Care Specialist at DWF . Responsibilities Customer care call support Answering incoming calls for the National team Creating a first positive and lasting impression, for our clients and their injured customers, both on the phone and through correspondence Calling injured customers to determine their welfare and obtain factual...
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Customer Care
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Customer Care Specialist
Vor 4 Tagen
City of Melbourne, Österreich South Coast Radiology VollzeitCustomer Care Specialist page is loaded## Customer Care Specialistlocations: North Melbournetime type: Full timeposted on: Posted Todayjob requisition id: JR Lake Imaging, founded in 2002 , has become the **largest radiology provider** in central and western Victoria , with more than **19 clinics** providing a wide range of **diagnostic imaging services** to...
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Travel Customer Care Specialist
Vor 2 Tagen
Council of the City of Sydney, Österreich Xperience Xscape Travels VollzeitTravel Customer Care Specialist (Remote) Join to apply for the Travel Customer Care Specialist (Remote) role at Xperience Xscape Travels . As a Travel Customer Care Specialist, you’ll support travelers through every stage of their journey—helping them plan, keep them informed, and ensure a smooth trip. Key Responsibilities Respond promptly and kindly to...
Customer Care Specialist
vor 4 Wochen
Why join us? Proclaim DWF is looking for a Customer Care Specialist to work full time in our Melbourne Collins Street Head Office If you are passionate about people and you thrive on solving problems while delivering exceptional service, we’d love to hear from you. As part of the Client Services Team, you will be responsible for providing exceptional customer service to customers, claimants, clients and services providers. The role will work closely with the Client Administrator Co-ordinators, answering incoming telephone calls, incidents management including contacting injured customers on a customer care basis, note taking on calls, entering information into claim databases, and working with internal and external client systems. Responsibilities 1) Customer care call support Answering incoming calls for the National team Creating a first positive and lasting impression, for our clients and their injured customers, both on the phone and through correspondence Calling injured customers to determine their welfare and obtain factual information Providing feedback to the Account Managers and clients of the phone call Entering incidents where required. Making file notes in the claims database and files summarising the phone calls. Creation of incident call status and update reports as requested 2) Administrative Support - Technical Claims data entry and updating claim status Making clear file notes of the phone conversations in the claims database 3) Utilisation of Claims Databases Entering and opening incidents and claims Saving e-mails and documents Preparing letters Basic system maintenance as required 4) Administrative Support Raising incidents to claims in our client’s systems making file notes of calls, generating reports on the status of the phone calls. General office support & administration 5) Supporting own as well as the achievement of company goals and vision Support client services team members as required Dedication to personal growth and development aligned with our values, mission, behaviours and OKRs. What will help you succeed in this role? Customer Service focus Excellent telephone manner Attention to detail and quality Time management and demonstrated ability to prioritise and multitask Strong verbal and written communication Computer skills – Word, Excel and an ability to learn new systems Ability to prepare correspondence Ability to run reports Relationship building Positive can‑do attitude Experience in a busy office environment with deadlines Legal, medical or insurance administrative or receptionist experience is advantageous What we offer? At DWF, we deeply appreciate the significance of offering a comprehensive rewards package that extends beyond a basic salary. Our commitment is to ensure that each member of our team not only feels valued but is also duly rewarded throughout their tenure with us. Upon joining our organisation, you will have the opportunity to select from a diverse array of benefits, allowing you to carefully tailor a package that perfectly aligns with your individual needs and those of your family. In addition to our standard benefits, we offer a wide range of flexible benefits and robust well‑being programs. Our recruitment process upholds the highest standards of fairness and engagement. It includes comprehensive interviews and, at times, a written assessment, an assessment day, or presentation. We aim to create a positive experience for all candidates and offer any adjustments or additional support. About us DWF is a global legal business providing Complex, Managed and Connected Services. We empower people to be themselves within an inclusive and supportive environment, enabling everyone to achieve their full potential in line with their abilities and career aspirations. #J-18808-Ljbffr
