Dispute Resolution Specialist
vor 1 Woche
Join to apply for the Dispute Resolution Specialist role at GROW Inc Whether you’re working from home or on your way to the office, chances are you’re probably reading this because you’re seeking a new adventure, or you’re up for a new challenge. GROW Inc might just be that for you Founded in 2016, we’re the Australian FinTech success story solving major problems in the Superannuation and Managed Funds industries. The administration platforms (the software that tracks everything to do with your super and investments) that you see today are built on things you or your parents would recognise from the glory days of 90’s computing – we're revamping the way this is done through modern, powerful technology to create a better experience for you and every other Australian. We’re solving this by disrupting the wealth management industry with DLTA, our platform built on Distributed Ledger Technology. We’re making super and investments more timely, more accessible and enabling wealth management companies to offer more cost‑effective solutions – all with the goal of improving the financial wellbeing of all Australians. Now with over 1 million Australians using our technology every day, we’re ramping up as we build new products and enter new industries, and we’re looking for talented, driven people (just like yourself) to join us. Role Overview As a Dispute Resolution Specialist , you will be working within a centre of excellence for complaint resolution, delivering fair and timely outcomes for complainants, adhering to RG271 guidelines. You are responsible for the end‑to‑end complaint handling process for the Trustee office overseeing simple and complex superannuation complaints, influencing change to deliver a better experience for members and providing meaningful insights to better identify, manage and prevent complaints. Qualifications 3+ years experience in the financial services dispute resolution domain – essential. Superannuation experience – highly desirable. A strong customer focus, with demonstrated experience of being in a customer‑facing role. Exceptional negotiation skills. Ability to take ownership of your caseload and apply effective decision‑making skills. Excellent communication skills, both verbal and written. Strong time‑management skills, with the ability to prioritise effectively. Strong commercial acumen. Someone who can thrive in a fast‑paced environment. The ability to demonstrate resilience and tenacity. Someone who enjoys working in a team and collaborating with others. Why You’ll Love Working at GROW ME Days – Take an additional 3 days of leave per year for wellness Birthday Leave – Take an extra day off per year on your birthday Employee Share Option Program – our success is your success Parental Leave – we provide 10 weeks and support growing families by covering Superannuation contributions for the Primary Caregiver (regardless of gender) Community give‑back days – organised by us Learning & Development Budget – up to $500 per year to use on your own development Hybrid Work Arrangement – We have a true hybrid arrangement Exciting Discounts – Think movie tickets, gift cards and even electronics. We are a Circle Back Initiative Employer – we commit to respond to every applicant. Seniority level Mid‑Senior level Employment type Full‑time Job function Other Industries Software Development #J-18808-Ljbffr
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Dispute Resolution Specialist
vor 3 Wochen
City of Melbourne, Österreich Allianz VollzeitOverview Dispute Resolution Specialist – Personal Injury – Melbourne, VIC Allianz is a leading global insurance and asset management brand focused on care for customers, the planet, and each other. We offer an inclusive workplace with opportunities for lifelong learning, development, and global mobility. Join us to contribute to meaningful work that...
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Dispute Resolution Specialist
vor 2 Wochen
City of Melbourne, Österreich Afterpay VollzeitThe Role As Afterpay's Dispute Resolutions Specialist, you will report to the Dispute Resolutions Team Leader and handle and resolve customer and merchant disputes in a fair, transparent and timely manner. You will be the key point of contact within our Customer Service team for all escalated disputes and will be closely involved in the complaint lifecycle...
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Dispute Resolution Specialist
vor 1 Woche
City of Melbourne, Österreich GROW Inc VollzeitDispute Resolution Specialist GROW Inc Company Description Founded in 2016, GROW Inc is an Australian FinTech company that solves major problems in the Superannuation and Managed Funds industries. We build advanced administration platforms that use Distributed Ledger Technology to make superannuation and investment information more timely and accessible,...
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Dispute Resolution Specialist
Vor 6 Tagen
City of Melbourne, Österreich afterpay VollzeitJoin a movement in which everyone can win. We started a movement in which everyone can win – shoppers, retailers, society and every person on our team. To play fair, trust people and reward them for doing the right thing. We see and feel the impact of our work as more and more people gain financial freedom and retailers grow across the globe. Founded in...
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Dispute Resolution Specialist
Vor 6 Tagen
Council of the City of Sydney, Österreich GROW Inc VollzeitGROW Inc | Sydney, New South Wales, Australia Dispute Resolution Specialist Join GROW Inc, a leading Australian FinTech company, to work as a Dispute Resolution Specialist in our centre of excellence for complaint resolution. You will handle end‑to‑end complaint processes for the Trustee office, delivering fair and timely outcomes while ensuring...
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Dispute Resolution Specialist
vor 3 Wochen
City of Brisbane, Österreich Allianz VollzeitDispute Resolution Specialist Allianz Brisbane, Australia Job Scope To manage and resolve internal disputes, ensuring fair and timely outcomes. This role involves investigating complaints, analysing evidence, and communicating with stakeholders to reach resolutions that align with company policies and regulatory requirements. Key Responsibilities Complaints...
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Dispute Resolution Specialist
vor 2 Wochen
Council of the City of Sydney, Österreich Australian Financial Complaints Authority VollzeitJoin to apply for the Dispute Resolution Specialist - Superannuation role at Australian Financial Complaints Authority Company Description Fairness feels good. Make a real impact at AFCA. Where fairness drives every decision. Help us deliver world‑class, independent complaints resolution for Australians. As a not‑for‑profit and progressive financial...
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Senior Dispute Resolution Specialist
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Council of the City of Sydney, Österreich Icare Nsw VollzeitJoin to apply for the Senior Dispute Resolution Specialist role at icare NSW Permanent Opportunity as a Sr Dispute Resolution Specialist with icare. Hybrid working environment, office in Sydney CBD. Starting salary offered : $149,739. About the Role Receive, respond, manage and effectively resolve complex complaints and disputes raised by internal and...
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Senior Dispute Resolution Specialist
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City of Melbourne, Österreich AFCA VollzeitJob Description We have fantastic career opportunities for passionate SeniorDispute Resolution Specialists to help drive financial fairness in our Superannuation team. We are seeking SeniorDispute Resolution Specialists to join our team, bringing proven expertise in managing complex cases with precision and professionalism and demonstrated ability to think...
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Regulatory Dispute Resolution Specialist
vor 2 Wochen
Council of the City of Sydney, Österreich Brighte VollzeitA progressive energy firm in Sydney is seeking a Dispute Resolutions Specialist to manage complaints and improve customer experiences. The role requires understanding ASIC RG 271 and AFCA processes, along with a background in customer relations or dispute resolution. This position offers flexible working arrangements, a collaborative environment, and...
