Service Manager

Lead with Compassion at Uniting Edinglassie Emu Plains Located in Emu Plains Full‑Time Position Competitive pay, flexibility & great benefits (such as Salary Packaging) Nestled at the foot of the Blue Mountains, Uniting Edinglassie Emu Plains offers more than just a workplace; it’s a vibrant community where care, connection, and compassion thrive. We invite you to take up the mantle as our next Service Manager and lead our dedicated team. In this pivotal leadership role, you will: Oversee a purpose‑built facility with five warm, household‑style living communities, each designed to empower residents to live their day, their way. Lead a passionate team delivering personalised 24/7 nursing and support, including specialised dementia and palliative care. Foster strong community ties through partnerships with Nepean Hospital, local schools and neighbouring services. Champion resident wellbeing with access to innovative programmes such as active ageing, music therapy, sensory gardens and a welcoming café and hair salon. Your leadership will help maintain our home‑like atmosphere, where every resident enjoys privacy, choice and meaningful connections, whether tending to their raised garden beds, sharing recipes in their household kitchens, or enjoying quiet moments by the fireplace. What do we need you to do? Deliver exceptional client services that respect and respond to each individual’s unique needs, ensuring flexibility in a dynamic environment where care requirements can change rapidly. Empower and develop your team , fostering a culture of continuous learning and performance excellence to drive sustainable growth and service viability. Stay ahead of sector and community trends , integrating emerging insights and best practices into strategic business planning for your service. Champion continuous improvement , maintaining the highest standards of quality and compliance in line with Aged Care Accreditation requirements. What do we need you to bring? Previous experience in aged or community care. If you have extensive experience in Social Services, Management or Human Services and have worked in a similar role, we’d love to hear from you, too. A good networker to develop partnerships with participants external to the organisation. Solid financial management with a track record in delivering operational strategies. Confident in navigating and nurturing teams through ambiguity and change. Great understanding of Work Health and Safety principles and risk management practices. Extensive knowledge of AN‑NACC and a current AHPRA registration. What We Offer You: A rewarding career with a leading human services organisation. Up to $18,550 NFP salary packaging available. Access to our U rewards program with exclusive discounts. Access to Fitness Passport – Live your best life. A supportive, inclusive and collaborative work environment. A commitment to offer opportunities to grow your career. Purchase of additional leave. Uniting NSW.ACT contributes to the work and mission of the Uniting Church in NSW and the ACT through social justice advocacy, community services and spiritual care. We provide care and support for people through all ages and stages of life, with a focus on people experiencing disadvantage and vulnerability. Our purpose is to inspire people, enliven communities and confront injustice. Uniting is a Child Safe Organisation committed to promoting the safety, wellbeing and inclusion of children and young people. Empowered by diversity At Uniting, inclusion isn’t just something we value – it’s how we work. Our culture and practice reflect the vibrant diversity of our colleagues, and the clients and communities we serve. How to apply If this opportunity is of interest we’d love to hear from you. Just click on the ‘Apply’ button in this ad, fill out your details and submit. We encourage applications from people who identify as a part of the Australian Aboriginal and/or Torres Strait Islander Community. What to expect Please know that employment with Uniting will require a National Police Check, Pre‑Employment screening and References. #J-18808-Ljbffr