Technical Account Manager

Technical Account Manager - Weston Animal Nutrition Enfield, Sydney NSW (Hybrid) Full-time Mauri, a business unit of GWF, is passionate about all things made with high-quality bakery ingredients and animal feeds. We are a leading industry supplier in Australia and New Zealand and align closely with our customers to create products and develop solutions that help their businesses grow. Mauri has 3 distinct business units: Australian Bakery Ingredients, New Zealand Bakery Ingredients, and Weston Animal Nutrition. Our Weston Animal Nutrition division is one of Australia's largest and longest-established manufacturers of high-quality processed animal feed products. We provide compound feeds, concentrates, and nutritional services for commercially farmed animals from sites throughout Australia and New Zealand. We are Mauri, and our purpose is to sustainably feed the nation together. To learn more about our business, please visit westonanimalnutrition.com.au and gwf.com.au. We're now on the lookout for an experienced and driven technical account manager to join our Weston Animal Nutrition team in Enfield, Sydney, to build meaningful partnerships and deliver real impact. The Role Reporting to the Head of Commercial & Technical, you'll take ownership of some of our most strategic client relationships. Working cross-functionally with teams across production, operations, and technical services, you'll ensure our clients' success while uncovering new opportunities to grow our business. What you'll do: Lead and grow a portfolio of key accounts—including multi-year partnerships—with a clear focus on value creation Strengthen customer relationships through insight, innovation, and outstanding service Collaborate across teams to ensure client needs are exceeded Demonstrate inclusive leadership that enables accountability and take ownership Apply your technical and commercial knowledge to uncover opportunities and enhance client performance Provide technical customer support to address client inquiries and issues Champion the customer experience and uphold Mauri's commitment to quality and safety About You You're commercially savvy and results-driven and thrive on building strong partnerships. You understand what it takes to deliver in a high-performing B2B environment—and you genuinely care about your customers' success. You’ll bring: Proven experience managing key accounts, preferably in a B2B setting Technical knowledge and expertise in Animal Nutrition Exposure to manufacturing or production environments Strong negotiation and relationship-building skills, even under pressure Strategic thinking with a knack for solving complex problems collaboratively Leadership experience and a passion for mentoring others Familiarity with monogastric farming is a nice-to-have, but not a dealbreaker What's on offer at Mauri? We are a business that promotes diversity, has a flexible working environment, and has a genuine focus on personal development to help build your capabilities and career. GWF is an equal-opportunity employer and invites applications from diverse backgrounds. We value social and cultural diversity and are committed to the principles of equal employment opportunity and the provision of a safe and healthy work environment. We have a safe, courageous, trusting, and collaborative culture, in line with our values. Best of all, it is a great place to work, where you can bring your authentic self Start the Conversation If this role sounds like a good fit for you, we would love to hear from you. Submit your application today. We encourage applications from people of all ages, nationalities, abilities, and cultures, including Aboriginal and Torres Strait Islander peoples, the LGBTQI+ community, and people living with disabilities. Our recruitment process typically consists of a brief, prearranged telephone or video call, followed by 2 interviews conducted in person or over Zoom/Teams. However, we are happy to adjust our process to support accessibility needs so that we can get to know you in the best way possible. #J-18808-Ljbffr