Support Coordinator

Join a purpose-driven, people-first organisation supporting our local community. Weeroona is a well-established disability support organisation based in the Gympie region, offering Support Coordination, direct support, and community-based group programs. Since 1989, we’ve built a strong reputation for flexible, person-centred services that empower people with disability and their families. Part‑time role available We’re looking for an experienced Support Coordinator to join our dynamic, supportive team. Why Join Weeroona? Flexible work hours and negotiable work‑from‑home arrangements post‑probation Not‑for‑profit benefits, including salary packaging to boost your take‑home pay Professional development support, including external training and career growth opportunities Be part of a tight‑knit, collaborative team that values your input and celebrates shared wins Inclusive and welcoming workplace culture – we embrace diversity in all its forms About the Role As a Support Coordinator, you will work alongside participants, their families, and service providers to design and coordinate meaningful, goal‑focused supports. You’ll help people understand and implement their NDIS plans and build their confidence, independence, and connection to community. Key responsibilities include: Building positive, respectful relationships with clients and stakeholders Assisting individuals to navigate and implement their NDIS plans Supporting clients to build capacity, strengthen informal supports and increase community connection Helping clients make the most of their funding, including value for money and choice of providers Managing documentation and communication via the NDIS Participant Portal Maintaining strong, professional relationships with NDIA and relevant networks About You We’re looking for someone with experience, empathy, and drive. Ideally, you’ll bring: Confident communication, negotiation and advocacy skills Ability to juggle competing priorities and manage your time well Financial literacy and ability to help clients understand and manage their funding Intermediate to advanced Microsoft Office skills and CRM systems You must have (or be willing to obtain): At least three years’ experience working in the disability or community services sector Support Coordination training is highly desirable, but we’ll support the right candidate to complete it A strong understanding of the NDIA and NDIS, including funding requirements, the practice standards, and pricing guidelines NDIS Worker Screening Check Blue Card (Working with Children Check) Completion of the appropriate NDIS Worker Orientation Modules Selection Criteria Please respond to the selection criteria and give examples of your experience to demonstrate your skills and abilities, reflecting the duties associated with this role. Extensive experience and demonstrated competency in working with people with disability and providing high quality services to meet their needs and goals Demonstrated experience in working with participants and their families/ Nominees to identify their needs and assess risks and plan and coordinate services to meet their needs Demonstrated understanding of the role of the NDIA and the NDIS, and how the NDIS practice standards are implemented to ensure compliance and positive outcomes for participants Demonstrated ability to build rapport, effectively communicate and negotiate, and develop mutually beneficial relationships with participants, their families, Nominees, other service providers, and allied health professionals to meet the individual needs of participants Strong critical thinking and problem solving skills, with experience in developing responses to addressing complex issues and complex support needs of people with disability We encourage applications from people with lived experience of disability, Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse backgrounds, and members of the LGBTQIA+ community. Even if you don’t meet every requirement listed above, if you think you’d be a great fit, we’d love to hear from you. How to Apply Please apply via Seek with your cover letter outlining how you meet the selection criteria. We can’t wait to welcome a new coordinator into our team who’s ready to make an impact. #J-18808-Ljbffr