Youth Program Coordinator

We're looking for a hardworking, passionate, committed Youth Programs Coordinator as a member of an energetic and dedicated Youth Programs Team, including Magic the Therapy Dog, responsible for conducting structured intake and assessment, providing short-term case management, and delivering group work readiness and life skills programs to marginalised young people aged between 16 and 24, to assist them to become work ready across their time at STREAT. Reporting to the Manager of the Youth Programs Team you will use your skills and experience to make complex and sophisticated professional assessments, have excellent personal and professional boundaries, and provide tailored, wrap‑around support in an empathic but direct manner. Key Duties of the Role Service Delivery – Respond to incoming referrals and conduct intake and assessment to determine suitability of the young people for the program. Provide high‑quality, individual short‑term case management and direct support whilst creating a safe environment for young people. Develop and deliver internal group work‑readiness and life‑skills training programs. Facilitate work experience shifts and liaise with operational staff to ensure holistic support for young people. Build and maintain relationships with support workers, young people, and their families to provide holistic support during the program. Collaborate with colleagues to monitor trainee progress and continually reflect on practice and service delivery. Deliver information sessions about STREAT's programs to young people and their support workers. Always maintain appropriate boundaries and professionalism. Strategy and Planning – Assist in the planning, development, and ongoing review of STREAT youth programs. Contribute ideas for program improvement. People and Culture – Active collaboration with colleagues to cultivate a positive team culture. Participate in staff development activities including regular mandatory training. Stay informed about STREAT policies and procedures and always maintain the highest ethical standards, particularly in ensuring young people's and children's safety and welfare. Support student placements by demonstrating your role. Stakeholder Relations – Forge strong connections with STREAT's other business units and operational staff to ensure the seamless implementation of work experience for our trainees. Offer support to our hospitality staff so they can effectively guide trainees in developing their skills. Build relationships with parents, guardians, referring agencies, service providers, and care team members involved with young people in STREAT's programs. Representing STREAT internally and externally at times in various capacities. Impact Measurement – Provide accurate and timely data reporting for program monitoring evaluation. Provide feedback on program effectiveness. Learning and Growth – Assist in developing and delivering STREAT staff training and professional development programs. Contribute to organisational innovation and growth initiatives. Maintain own professional development. Administration – Implement administrative processes and ensure compliance with regulations. Including regular case noting and completing administrative tasks as required. Other duties as required and/or as agreed. Key Selection Criteria Knowledge and Experience – Ideal post‑qualification experience working with young people who present with complex varying needs, including experiences of social isolation, mental health challenges, youth justice involvement, out‑of‑home care, and AOD use. Demonstrated experience and understanding of the needs and sensitivities of working with young people from diverse backgrounds (including young people with Aboriginal/Torres Strait Islander, CALD, LQBTQIA+ backgrounds). Presentation and facilitation skills to small groups of (10–15) young people in a classroom‑like setting. Relationship Focus – Demonstrate excellent communication skills with the ability to build relationships with services, trainees/young people, team members and employers. Excellent attention to detail whilst being a flexible team player. Possess a ‘can‑do’, hard‑working, fun, and innovative attitude towards work. Performance Focus – An organised person with good time management skills. Outcome focused on ensuring the best possible case management, delivery of programs and support for trainees. Assist in selecting recurring cohorts of marginalised and complex young people who are suitable for a work‑readiness program with an explicit goal to work. You are committed to evidence‑based practice, continuous improvement, and measurement and evaluation. High‑Level Judgement and Independence – Have the skills to work independently but also part of a team, possess good judgement and use personal energy to drive change. Accept responsibility for the outcomes of decisions and risks taken within the program. Relevant Tertiary Qualifications – Relevant tertiary qualifications in a demonstrably related field (such as Youth Work, Social Work, Community Services etc). Working With Children Check (WWCC) and Police Check WWCC – The successful applicant's appointment is conditional on a current Working with Children Check. STREAT will reimburse you for the cost if you do not already have one. This is a permanent full‑time role located at at STREAT head office, Collingwood. The remuneration for this role will be at a SCHADS Level 3.1 including 12% superannuation and generous salary packaging apply. If you have any further questions please contact Kara Bell, Manager Youth Programs, *********@streat.com.au Company Overview STREAT, a Melbourne‑based social enterprise and youth organisation, provides comprehensive work readiness support to individuals aged 16‑24, helping them secure and sustain employment. We offer holistic support, life skills training, and work experience, with potential job opportunities and ongoing support for graduates. STREAT operates food‑related businesses, striving for industry leadership and sector growth. We’ve assisted nearly 4,500 young people, with 781 receiving intensive support, enabling successful transitions to work or further education/training while aiming to be sector leaders and contributors. STREAT values diversity and inclusion. We promote an equal opportunity workplace that actively seeks to include, welcome and value unique contributions. We specifically encourage Aboriginal and Torres Strait Islander people, people who identify as non‑binary or transgender, or LGTBQIA+, women, and applicants from diverse cultural backgrounds to apply for this position. STREAT is a Child Safe Organisation committed to promoting the wellbeing of children and young people with diverse backgrounds and a range of life experiences. We provide a safe and friendly space for children and young people while recognising, respecting, and promoting their rights. All people who conduct work for STREAT, paid or unpaid, are expected to act ethically to ensure the safety and wellbeing of children and young people. When You Join STREAT, You Can Expect Meaning and purpose – as a social enterprise, STREAT is purpose‑driven and recognised as leading in social innovation. What you will do in your role will make a difference every day. Plus, there are opportunities to get involved in other sector and system‑level change initiatives. Professional development – access to monthly in‑house training, free STREAT‑wide quarterly professional development sessions such as Youth Justice, Alcohol & Drugs in the Workplace, Gender & Sexual Diversity, Trauma‑Informed Practice, cultural awareness, accredited Mental Health First Aid, etc. We invest in you and provide opportunities to upskill in your specific areas of need/interest. Salary Packaging Options – as a Registered Charity, STREAT offers income tax benefits through salary sacrifice options for General Expense Reimbursement, Meals & Entertainment Cards, and Novated Leasing. Ability to purchase additional annual leave. Free access to professional counselling and wellbeing services via an Employee Assistance Program (EAP). One complimentary coffee/tea/hot beverage a day and discounted meals at our awesome Cromwell Street Café. Opportunities for career progression and growth. A supportive and friendly team that is always there to support you. STREAT has a deliberately inclusive, energetic, and creative work culture. Endless cuddles and time with our wonderful Therapy Dog Magic How to Apply No more than two pages for a combined cover letter/selection criteria. Your current CV, including qualifications, WWCC, and relevant technical skills and experience. Please note the selection process for this role will involve a phone screening, 1‑2 interviews, a personality questionnaire and referee checks for shortlisted applicants. Applications will be reviewed upon submission. Be careful - Don’t provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad. #J-18808-Ljbffr