Support Analyst
vor 3 Wochen
Support Analyst Join PageUp, a global HR technology company, as a Support Analyst. We build configurable solutions for recruiting, onboarding, and retaining top talent. The Role Customers are the centre of your universe Listening to customer problems, coming up with the right solution and up‑skilling them on our software gives you the utmost satisfaction. We imagine you as having experience in customer support or service, either in person, over the phone or online. This is a great opportunity to join our global support team and ensure a positive customer experience by promptly responding to, troubleshooting, analysing, and resolving tickets in our support queue and live chat. Our team supports a global customer base across multiple time zones, and you will primarily cover the Europe region. Responsibilities Be the first system expert a client or internal user speaks to when they have a support issue Provide outstanding, solution‑oriented customer service Identify and try to resolve customer queries and requests, escalating them to third‑level support if necessary Liaise with internal stakeholders to drive user requests, resolve issues and share ideas for enhancements with product management About You 2+ years experience in a customer service/client support/tech support role Take pride in delivering great service with warmth and professionalism Clear, confident communication – both written and verbal that builds trust and ensures a positive experience Natural curiosity and enjoyment of learning new skills and tools Motivated by growth and always looking for ways to improve, personally and professionally Real satisfaction in seeing the positive impact of work, even on repetitive tasks Comfortable managing multiple tasks and shifting priorities; sees ambiguity as a chance to problem‑solve Successful experience in remote and hybrid environments with strong communication, accountability and team collaboration Why Join Us? At PageUp, we believe work should support your life, not the other way around. We offer flexible working arrangements, generous paid parental leave, wellness benefits, mentoring, development programs, additional leave days such as an Awesome Day and volunteer leave. Equal Opportunity at PageUp We are an equal‑opportunity employer and value diversity, equality, inclusion and belonging. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or genetic information. We encourage people of all backgrounds and abilities to apply. Even if you don’t meet every criteria, we’d love to chat about how you could add value to the team. #J-18808-Ljbffr
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Solutions Analyst
Vor 7 Tagen
City of Parramatta Council, Österreich Solutions Analyst VollzeitOverview Ready to make a splash in your career WaterNSW is seeking an experienced Solutions Analyst (Operations Applications) (Full Time Permanent) to join our team. This is an opportunity to work with an essential organisation creating a more sustainable future for the state. This role offers the flexibility to work around life your contribution will be...
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Senior SAP Functional Analyst
vor 3 Wochen
Council of the City of Sydney, Österreich Senior SAP Functional Analyst VollzeitSenior SAP Functional Analyst – Warwick Farm NSW Daikin has a solid history and reputation in holding its number 1 position in the global market for air conditioning. The foundation of its success and continued growth is truly in our people, who strive and are encouraged to do remarkable things, including thinking differently and being open to new...
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Applications Support Analyst
vor 3 Wochen
City of Melbourne, Österreich Sharp & Carter VollzeitJoin to apply for the Applications Support Analyst role at Sharp & Carter We have an urgent requirement for an experienced Applications Support Officer for an initial 3‑month contract. Please note you are required onsite 5 days a week in the northern suburbs of Melbourne. You must also be an Australian Citizen or Permanent Resident to be considered. Key...
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Application Support Analyst
vor 3 Wochen
City of Melbourne, Österreich Paxus - Technology + Digital Talent VollzeitApplication Support Analyst (Intermediate – Integration) Location: Australia | 12 months contracting role with potential extensions | EAI / Integration Focus We’re seeking an Application Support Analyst to ensure critical business applications run smoothly. You’ll troubleshoot issues, perform root cause analysis, and work with cross‑functional teams...
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Application Support Analyst
Vor 7 Tagen
City of Melbourne, Österreich M&T Resources VollzeitAbout the role As the Application Support Analyst you will provide day‑to‑day support, administration, and enhancement of enterprise systems, focusing on TechnologyOne Ci Anywhere modules (Financials, Procurement, Asset Management). You will deliver Level 2/3 support, troubleshooting, and minor configuration, while assisting with testing, documentation,...
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PeopleSoft Support Analyst
Vor 7 Tagen
City of Melbourne, Österreich Royal Melbourne Institute of Technology VollzeitOverview Newly created team Multiple positions Full-time continuing 2 days in-office per week (Melbourne City campus) HEW 7 $97000 - $% Superannuation About the Role RMIT University is seeking a PeopleSoft Support Analyst to join a newly formed team within Information Technology Services (ITS) providing critical support for our enterprise PeopleSoft Campus...
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Logistics Support Analyst
vor 14 Stunden
City of Melbourne, Österreich Hanwha Defence Australia VollzeitLogistics Support Analyst at Hanwha Defence Australia Hanwha Defence Australia (HDA) is a comprehensive defence solution provider, building on strengths across artillery systems, armoured vehicles, air defence systems, and unmanned ground systems. HDA is a subsidiary of Hanwha Corporation, the largest and most influential defence corporation in South Korea....
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PeopleSoft Support Analyst
vor 3 Wochen
City of Melbourne, Österreich RMIT University VollzeitOverview Newly created team Multiple positions Full-time, continuing 2 days in-office per week (Melbourne City campus) HEW 7 | $97,000 - $108,000 + 17% Superannuation About the Role RMIT University is seeking a PeopleSoft Support Analyst to join a newly formed team within Information Technology Services (ITS), providing critical support for our enterprise...
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Data Analyst
vor 3 Wochen
City of Brisbane, Österreich QLS Solicitor Support Pty VollzeitQueensland Law Society (QLS) is the professional body for legal practitioners, representing more than 14,000 members state-wide. We lead the Solicitors of Queensland with our purpose of Good Law - Good Lawyers - Public Good. Job Description QLS has a Permanent opportunity for a Data Analyst to join their Business Applications team. Our Business Applications...
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Support Analyst
vor 1 Woche
Melbourne, Österreich Halcyon Knights VollzeitThis range is provided by Halcyon Knights. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range A$85,000.00/yr - A$95,000.00/yr Direct message the job poster from Halcyon Knights Recruitment Consultant - Infrastructure, Cloud & DevOps We're currently looking for a Support Analyst to deliver...
