Customer Support
vor 4 Stunden
Prospecta Utilities designs, creates and implements innovative energy and connectivity solutions that make sustainable business choices easy. Join a fast-paced, supportive team making a real impact in the Energy sector We’re looking for a proactive and highly organised Customer Support & Scheduling Coordinator to become an essential part of our Energy Department. If you’re a natural problem-solver with strong administrative and coordination skills, this role offers the perfect blend of challenge, purpose, and growth. Who We Are Prospecta Utilities, a subsidiary of GemLife, is a leader in Australia’s luxury over-50s residential resort sector. We’re committed to driving Australia’s energy and communications future forward through sustainable development, innovative thinking, and deep industry experience. Join us as we shape a more connected, reliable, and future-focused energy landscape. About the Role In this central operations role, you’ll work closely with our Project Manager, electrical field team, and subcontractors to keep schedules running smoothly, support onboarding, and deliver exceptional customer service. Your ability to stay one step ahead, coordinate moving parts, and communicate clearly will keep our projects on track and our clients informed. Key Responsibilities Coordinate daily scheduling and job creation in Simpro Provide support to field staff, including leave and training updates, and daily calendar management Assist with onboarding new team members and maintain accurate training records Be the first point of contact for clients regarding service jobs, invoicing, and general enquiries Maintain accurate documentation and data entry across Simpro and CRM systems Manage inbox and phone enquiries, ensuring timely and professional responses Support financial administration including processing POs, checking invoices, and preparing weekly reports Contribute to process improvement and help refine workflows across the department About You You’ll thrive in this role if you are: A confident communicator with strong written and verbal skills Highly organised and detail-focused, with the ability to juggle competing priorities A self-starter who can work independently and collaboratively A proactive thinker with strong problem-solving skills Reliable, responsible, and always looking for ways to improve processes Skills & Experience Proven experience in high-level administration or coordination roles Proficiency in Microsoft Office (Word, Excel, Outlook) Experience with Simpro or similar service management software (advantageous) Strong understanding of operational and financial administration Background in the Energy or Electrical sector (desirable, not essential) Why You'll Love Working With Us Supportive, collaborative team culture Opportunities to learn, grow, and make a genuine impact Varied, engaging work in a rapidly evolving sector Please APPLY NOW with a resume and a cover letter, sharing why this role appeals to you and why you believe you're the perfect fit for this position We only accept applications from Australian Citizens, Residents or candidates with full Australian work rights, we are unable to offer sponsorship. #J-18808-Ljbffr
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Customer Solutions Team Support
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Gold Coast City, Österreich at VollzeitCustomer Solutions Team Support - Step Up and Shape Service Excellence at Shred-X Are you a customer experience professional ready to take the next step in your career? Shred-X, part of the Freightways Group - one of Australasia's largest logistics and information management organisations - is offering an exciting opportunity to play a key role in...
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Gold Coast City, Österreich Veracross VollzeitCompany Overview Veracross provides SaaS-based School Information Systems (SIS) designed to meet the specific needs of independent K-12 schools worldwide. Our one-record solution combines the power of a fully integrated single-record database, personalized communication tools, and an elegant architecture that is unique in our industry. We are a growing,...
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City of Parramatta Council, Österreich Forward Ability Support VollzeitJoin a Not for Profit who will provide you full training to be successful in your role Full Time - 4 day work week with Hybrid work (2 days WFH) Access to salary packaging benefits - increase your take home pay About Us Forward Ability Support is a not-for-profit organisation with 60 years history of providing key services to people with spinal cord injuries...
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Energy Scheduling
vor 4 Stunden
Gold Coast City, Österreich GemLife Administration Pty Ltd VollzeitA leader in energy sector services is seeking a proactive Customer Support & Scheduling Coordinator based in Gold Coast City to join their Energy Department. This role involves coordinating schedules, supporting field staff, and ensuring exceptional customer service. Ideal candidates will have strong administrative skills, experience in high-level...
