Experience Designer

vor 2 Wochen

Council of the City of Sydney, Österreich Westpac Vollzeit

Job Description Create your best future and join Westpac as an Experience Designer. This role will play a crucial part of the UNITE team. UNITE is our business‑led, tech‑enabled transformation and a key priority for the Group. UNITE delivers a "one best way" approach to simplify our processes, systems and technology so that we can deliver a better experience for our customers and make things easier for our people. Location: Sydney‑based role On‑site Requirement: 3–4 days in the office per week What’s the role? As an Experience Designer you’ll shape intuitive and seamless experiences that empower customers and staff to achieve their goals effortlessly. Working within cross‑functional teams, you’ll ensure that every design decision delivers real value and aligns with business objectives while advocating for user needs. You will conduct end‑to‑end research and prototyping, using insights and data to inform user‑centred design across platforms and channels. You’ll actively contribute to workshops, evolve our enterprise design system (GEL), and champion best practices for continuous improvement. Collaboration is central – you’ll work closely with designers, product owners, business analysts, and delivery teams to create solutions that are practical, innovative and impactful. Beyond design delivery, you’ll share knowledge within our internal design community, helping uplift capability and foster a culture of learning and innovation. What do I need? Previous experience in UX or digital product design roles, ideally within large‑scale transformations, financial services or other complex industries. Experience designing for back‑office services or applications is desirable. Experience using data and research to inform and measure design decisions. Ability to build trust and influence at all levels of the business. Commitment to continuous learning, mentorship and community contribution. Why join us? Special offers on banking products and discounts from top brands, including generous employee‑only mortgage rates. Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave. Tailored learning and development opportunities to help you grow your career within the bank. Many opportunities to give back to the community by engaging in our volunteering initiatives. Create your future today To get started, simply click on the APPLY or APPLY NOW button | #UNITEProgram. We’re all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background or abilities – and we provide additional support for veterans, Indigenous Australians and the neurodiverse community. If you need any adjustments during the recruitment process, you can find more information and contact details on the "People with Disability and/or needing Accessibility Requirements" page on our website. #J-18808-Ljbffr

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