Hybrid Contact Centre Leader

A leading recruitment agency in Melbourne is seeking a Contact Centre Team Leader to supervise daily operations and ensure exceptional customer service. The ideal candidate should have experience in call centre management and demonstrate strong interpersonal skills. You'll lead a supportive team culture and meet performance targets while fostering an...

A community service organisation located in Gold Coast City is seeking a Contact Centre Operations Lead to oversee a specialized team within the National Contact Centre. This role involves driving performance metrics, leading recruitment efforts, and developing training programs to ensure exceptional customer service. The ideal candidate will have proven...

Our client has a Temporary and Permanent Opportunity Available! This role is perfect for someone who thrives on building strong connections within their team, ensuring every customer interaction is handled with care and professionalism. You will play a pivotal part in shaping the daily operations of a busy contact centre, guiding your team to deliver...

A leading technology consulting firm in Australia seeks a Lead Consultant - AI Contact Centre Specialist to design and deliver AI-powered solutions. The role requires expertise in Amazon Connect and conversational AI technologies, focusing on client-specific solution implementations. Candidates should possess strong communication skills and experience in...

Join to apply for the Contact Centre Manager role at Mable . HomeMade, Mable, Leap In! and Mable Direct are entities under the Attain Healthtech Group of Companies. While our companies are diverse, three similarities bind us: we exist to create lasting, positive change across the entire care and support sector; we believe in technology as an enabler; we’re...

A dedicated aged care provider in Brisbane is seeking a Contact Centre Manager to lead its customer service team. You will drive exceptional service, enhance operational efficiencies, and mentor staff. The ideal candidate has over 3 years of experience in contact centre leadership, strong communication skills, and a passion for improving customer...

Join to apply for the Contact Sales Centre Performance Leader role at The Travel Corporation Job Details Job Title: Team Leader Contact Centre Location: Bondi Junction, Sydney (Hybrid) Company: AAT Kings Group Salary: $80,000 per annum About the Company For over 100 years, AAT Kings has been bringing the wonders of Australia and New Zealand to life. From...

About us Mantel is an Australian-owned technology consulting business with capabilities across Cloud, Digital, Data, Delivery & Security. Since our inception in November 2017, we have experienced remarkable growth across Australia & New Zealand and are honoured to be recognised as a Great Place to Work for 6 years in a row! We hire smart and talented people...

About us Mantel is an Australian-owned technology consulting business with capabilities across Cloud, Digital, Data, Delivery & Security. Since our inception in November We hire smart and talented people and get out of their way. As a principle-based organisation, we have a flat structure with no hierarchy. By focusing on our five principles and not getting...

About HomeMade HomeMade is an approved aged care provider dedicated to improving its customers' lives by empowering older people to self-manage their service providers with the assistance of our clinical and customer support teams. Our transformative technology platform helps thousands of people retain choice and control by allowing them to create unique...