Customer Engagement Administration Assistant

Vor 3 Tagen

Perth, Österreich 2021 Copyright Rocky Bay Limited Vollzeit

Rocky Bay is a leading provider of disability services offering choice and independence to thousands of children and adults living with disability in Western Australia. Responsibilities As part of the Customer Engagement team you are most often the first interaction and contact that our customers have with Rocky Bay. Your role as a Customer Engagement Administration Assistant will support the Customer Engagement team to deliver excellent experiences to our customers to facilitate their journey from service enquiry through to intake service contract development and renewal. What makes you right for this role Experience in providing high quality administrative services within a human service context. Demonstrable commitment to putting customers first and providing exceptional service. Strong attention to detail with a proactive process-driven approach. Proficient with Microsoft Office (Word, Excel, Outlook) and CRM Systems. Working knowledge of the NDIS and disability sector. Ability to complete audits, generate reports and maintain accurate database records. Excellent time management skills and ability to work under pressure. Ability to work autonomously whilst being a proactive contributor to the team. Whats in it for you Maximise your earnings with salary packaging up to $18,550 for living expenses, meals and entertainment – boosting your take‑home pay. 8% discount on HBF Health. Fitstop Gym membership discounts. EAP assistance up to 6 free sessions per year. Six weeks paid parental leave. Bring a friend on board and earn $2,000 Fleet cars for work‑related travel and free parking. Long service leave (pro‑rata after 5 years). Quarterly peer awards and length of tenure recognition. Purchased Leave Programme to increase annual leave up to 6 weeks each year. To view the position description click this link. Key Skills Aviation Safety, Design Engineering, Drilling Engineering, Facilities Management, Account Development, Apache Commons. Employment Type: Full‑Time Experience: Years Vacancy: 1 At Rocky Bay inclusivity is a top priority and that includes making our recruitment process accessible for everyone. If you need any adjustments to accommodate your unique situation or want more information about the role please reach out to us. We are here to help At Rocky Bay we come from all walks of life. We all have different backgrounds and experiences making us who we are. We’re building a culture where uniqueness is valued—whether race, gender, disability, age, religion or LGBTQIA identity. We are committed to building an inclusive team making us the best we can be. We encourage you to apply. Rocky Bay acknowledges the traditional custodians on whose land we work: the people of the Noongar and Yamatji nations and recognise their continued connection to the land, waters and skies. We pay our respect to their leaders—past, present and emerging. #J-18808-Ljbffr

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