Practice Manager, Integration Services

Practice Manager, Integration Services – Reserve Bank of Australia About the Role As a Practice Manager at the Reserve Bank of Australia (RBA), you will lead the delivery of critical and strategic integration-focused projects that connect systems, data, and services across the Bank. You will develop a delivery practice and uplift ways of working and standards to improve the quality, consistency, and efficiency of integration project outcomes, while addressing supporting infrastructure and operational challenges. Key Responsibilities Develop, lead, guide, manage and organise a project delivery team within the Integration Services team to achieve organisational outcomes within agreed timeframes, cost, and success targets. Effectively manage people with skills development, prioritisation, performance, leave management, and execute resourcing and recruitment strategies to ensure the practice has the right mix of skills and expertise to meet project needs. Contribute to the development, improvement, and implementation of policies, standards, systems and processes, ensuring the integrity and suitability of information, disciplined documentation, alignment with industry standards, and achieve high quality across delivery and in the transition to business-as-usual operations. Manage stakeholder and vendor relationships, ensuring expectations are aligned, blockers are resolved, and procurement processes are effectively executed. Identify and respond to issues, risks, and opportunities, support collaboration efforts across cross‑functional teams and vendors, and ensure appropriate processes and resources are in place to consistently deliver to requirements and service levels. About You Experience in people leadership and management, including leading, coaching, developing, and motivating teams and managers with a focus on capability, quality, and assurance. You foster a culture of collaboration, innovation, and accountability. Strong understanding and technical expertise in hybrid Integration Systems including API's, data transfers, application integration, and middleware for bespoke and enterprise-based integration technologies and solutions. Experience with IBM Sterling Integrator, MQ, Azure Logic Apps, and API Management is highly desirable. Proven experience in delivering integration projects that drive improvements in quality, reliability, and modernisation. Deep understanding of Financial/Government (or similar organisation) and area‑specific policies and processes with demonstrated ability to monitor and guide on compliance. Strong understanding and experience of portfolio and project delivery disciplines spanning waterfall and agile techniques, and related methodologies and tools. Experience in project delivery and management skills including estimation, planning, tracking, reviewing, reporting, issue resolution, influencing and negotiating. Excellent stakeholder engagement skills across seniority levels, and experience in representing infrastructure and operations across the Bank or similar organisation. Be More Working for an organisation that truly makes a difference to the people of Australia, we can offer development and career opportunities in a collaborative environment that supports your growth, wellbeing and promotes flexibility. Your individual growth and success drives the RBA forward as an organisation. Be more means you can do more, for yourself and for Australia. Why RBA? The RBA makes an important contribution to the Australian economy through the pursuit of national economic policy objectives and associated activities in financial markets and banking. We also issue Australia's banknotes and operate infrastructure critical to the payments system, all of which contribute to the welfare of the Australian people. Made up of specialists across a wide range of fields, our people, values, and culture play a critical role in achieving our objectives. Striving to be Open & Dynamic, we consider and incorporate different perspectives, work across teams and are transparent with each other, whilst delivering quality together effectively and focusing on outcomes by prioritising, testing, learning, and refining as we go. Our people conduct themselves with a high degree of integrity, while striving for excellence in the work they perform and the outcomes they achieve. We encourage intelligent inquiry and we treat one another with respect while promoting the public interest through our efforts. We know it is the growth and success of our people that drives the RBA forward. Come and make a bigger contribution while you build and develop your own skills too, because being more means you can do more, for yourself and for Australia. The Reserve Bank of Australia is committed to equity, diversity and inclusion through key initiatives. We welcome and encourage applicants from diverse backgrounds to apply, including Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse background, those living with a disability and from the LGBTQ+ community. We are committed to making the recruitment process fair and equitable for all our candidates. #J-18808-Ljbffr