Empathetic Customer Assist Leader | Hybrid Role

A leading mutual bank in Australia is seeking a Customer Assist Officer on a full-time fixed term basis until September . The role focuses on supporting customers in financial hardship through empathetic communication and effective negotiation. Candidates should have experience in collections or hardship, strong communication skills, and an ability to manage...

People's Choice Credit Union – Brisbane QLD Make a difference for customers when it matters most. Are you a people‑first leader who thrives on building capability, supporting vulnerable customers, and driving high‑performance outcomes? People First Bank is seeking an experienced and passionate leader for our Manager, Customer Assist role—to lead our...

A leading insurance provider in Brisbane is looking for a Case Manager to join their QLD Compulsory Third Party Claims team. The role involves delivering exceptional customer service, managing end-to-end claims, and providing empathetic support to injured individuals. Ideal candidates will have experience in insurance or personal injury management and...

Fraud Assist Analyst – Call Centre Full‑time, 12‑month fixed‑term contract supporting NAB customers impacted by fraud. Rotating shifts covering Monday‑Friday 10 am‑10 pm, Sunday‑Thursday 10 am‑10 pm, or Tuesday‑Saturday 10 am‑10 pm, depending on business demand. Work first 12 weeks full‑time in‑office for training, then...

A global marketing partner is seeking an Associate Director, Paid Media to lead the regional Paid Media function across APAC. You will oversee campaign strategy and performance while mentoring a talented team. The ideal candidate will have substantial experience in performance marketing, management skills, and a strong analytical background. This role offers...

Number of Positions Available: 1 NTI Reference Number: RAC_QLD Work Type: Full time Are you the Repair Assist Consultant we are looking for? As a highly motivated and proactive problem solver, you will have excellent time management skills, strong attention to detail and a customer service focus. You will have exceptional communication and relationship...

Number of Positions Available : 1 NTI Reference Number : RAC_QLD Work Type : Full time Are you the Repair Assist Consultant we are looking for? As a highly motivated and proactive problem solver, you will have excellent time management skills, strong attention to detail and a customer service focus. You will have exceptional communication and relationship...

About the role Full-time, fixed term contract until September 2026 At People First Bank, we know that life can take unexpected turns and that unplanned events can happen, and this can lead to our customers struggling to meet their loan or credit card commitments. As the Customer Assist Officer, you support and proactively work with our customers to come up...

Join to apply for the Tech Assist role at Macquarie Group in Brisbane. We are looking for a Tech Assist member to help provide a superior approach to customer service and join our Brisbane Technology team as an IT Tech Assist. As a customer‑facing team, we are motivated to continually improve our services and are passionate about creating an outstanding...

A government agency in New South Wales is seeking an ID Support Advisor to assist customers with privacy and data protection concerns. The role involves managing sensitive enquiries and supporting compliance across various initiatives. Ideal candidates have strong communication skills, a focus on customer service, and experience in a call centre environment....