Public Support Information Officer

About the role : As the successful applicant, you will join the team at the Freedom of Information (FOI) division of Victoria Police where you will be required to process FOI requests and provide advice in relation to FOI legislation and process to stakeholders, including members of the public, Victoria Police employees and Government agencies. The Public Support Information Officer role consists of providing expert and responsive administrative assistance within the division in both the initial receipt of requests as well as the sourcing of appropriate documents. Victoria Police is a contemporary and agile workplace and supports flexible working arrangements. Your duties will include : Working within a team environment Providing administrative support Creating and maintaining internal records Communicating with applicants and / or their legal representatives to clarify requests, provide advice and updates where appropriate. Determining the validity of requests in line with the FOI Act. Searching for documents by utilising a variety of databases, systems, or communicating with other areas of Victoria Police Provide advice regarding FOI legislation, policies and administration. About You : The successful candidate will ideally have the following skills and experience : The ability to work autonomously and manage their own workload whilst meeting regulated time frames. Attention to detail and proven skills in maintaining accurate records Interpersonal and Communication skills A demonstrated ability to work within a team environment Be able to deal with sensitive and highly confidential information in an appropriate manner. Investigative and analytical skills Further Information : One (1) x full-time, ongoing position available. This position is located at Victoria Police Centre, 311 Spencer Street, Docklands. Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. The successful candidate will be required to undergo pre-employment checks which may include fingerprint checks and misconduct screening. We expect our people to foster a safe and inclusive environment where their behaviour and attitude reflects, builds upon and promotes a positive and collaborative workplace that respects the culture and values of Victoria Police. Your application must include : Resume Completed application form – the word document (2. Application form) for you to complete and attach to your submission, is attached to the job advertisement. Applications close midnight, Sunday 7 December 2025. Please Note: All applications will need to be submitted through one of the following platforms : Victorian Government careers website (Careers.vic) or Seek. Applications will not be accepted via other platforms or email. For further information, please contact : Emily Foreman on or We welcome applications from people with disability and aim to support an inclusive recruitment experience. If you require a copy of this advertisement and attached documentation in an accessible format or would like to discuss an access requirement / reasonable adjustment for the recruitment process (including an alternate method of submission of the application), please contact VPS Recruitment via email or on . About Us : Victoria Police has a dedicated workforce of more than 22,000 employees consisting of police, protective services officers, police custody officers, and public service staff. Each employee plays a vital role in providing the 24 / 7, 365 days a year emergency response and public safety capability the organisation delivers to its community. As a Victoria Police employee, you have a dedication and commitment to community safety. Victoria Police is committed to creating a workplace that is safe and inclusive of all our people. We empower and expect our people, at all levels, to develop interpersonal connections and collaborate, use sound judgement, and create and innovate. In alignment with the principle of self-determination, Victoria Police is dedicated to enhancing our collaboration with the Aboriginal community in Victoria as we build a culturally safe and inclusive workplace for Aboriginal and Torres Strait Islander employees. We continue to engage and build relationships with local Aboriginal communities and work closely with them to enhance opportunities and services aimed at empowerment, equality, and equal participation across all areas of the organisation. We value the diversity and differences of our employees, including their age, gender, culture, religion, sexual orientation, abilities, and life experience. We celebrate these diverse experiences and perspectives as each person brings an informed and contemporary approach to our work which enhances the wellbeing of all. We aim to provide a safe place that is reflective of the community it serves, allowing everyone to bring their whole selves to work.” If after reading this, you're not sure you tick every single criteria box, but have the passion to get behind our purpose, the determination to face a challenge and a willingness to grow and learn, we think you should click the apply button anyway. We're passionate about building a diverse and inclusive team, and love hearing from people like you. Find out what it is like working as a Victorian Public Servant for Victoria Police : #J-18808-Ljbffr