Sales Specialist

Join or sign in to find your next job Join to apply for the Sales Specialist (Sydney Showroom) role at Castlery 2 days ago Be among the first 25 applicants Join to apply for the Sales Specialist (Sydney Showroom) role at Castlery Get AI-powered advice on this job and more exclusive features. We're rethinking homes for how people really live, and we're looking for a Retail Sales Specialist to join our Sydney Showroom team to help shape the future of living—one thoughtful detail at a time.Retail at Castlery is where design, service, and experience meet — giving customers a space to explore, connect, and discover the perfect pieces for their homes.What you'll be doingEngage customers in a friendly and approachable manner, creating a positive first impression of our brand. Listen actively to customers' preferences and requirements, providing recommendations and solutions. Responsible for the conversion of sales from walk-in customers Recommend design-focused solutions tailored to customers' requirements (style of home décor desired, floor plan, etc.). Build and nurture customer relationships to encourage repeat business and referrals. Handle customer inquiries, concerns, and complaints with professionalism and a problem-solving attitude. Work closely with cross-functional teams to ensure customer satisfaction are met. Assist in store operational excellence by ensuring general showroom maintenance, receiving / issuing stocks, and monthly high accuracy stock take. Perform other roles within the store such as maintaining visual standards, assisting team members, or performing operational tasks on the sales floor. What you'll needPrior experience in retail sales, preferably in furniture, home décor, or related industries. Proven track record of customer centricity and possess strong people skills (approachable, good listener, and empathetic). Ability to work in a fast-paced and dynamic environment. Commitment in giving and receiving feedback – you feel there is always more to learn and are open to feedback on your performance. Commitment to quality with exceptional attention to detail. Good work ethic Excellent team player. Stay relevant and updated with furniture and consumer trends, ready to apply your learning in customer interactions. Flexibility to work weekends and holidays as required. Job InformationLocation: Supa Centa Moore Park, 2a Todman Ave, Kensington NSW 2033, Australia Working hours: Retail hours Built for Real Life, Designed for What's NextAt Castlery, we've spent over a decade building a brand people love by designing furniture for real life — durable, beautiful, and made to keep up with change.Now, we're focused on what's next: scaling with care, crafting better experiences, and growing a team that's as intentional as our design philosophy.If you believe that good homes create good lives, come build with us. Seniority level Seniority level Entry level Employment type Employment type Full-time Job function Job function Sales and Business Development Industries Technology, Information and Internet Referrals increase your chances of interviewing at Castlery by 2x Get notified about new Sales Specialist jobs in Sydney, New South Wales, Australia . 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