IT Desktop Support Analyst
Vor 2 Tagen
Company Description CitiPower and Powercor own and operate electricity distribution networks that serve 1.2 million customers across Victoria, providing reliable and affordable energy supplies. The organization plays a key role in enabling the transition to a clean energy future by connecting customers with renewable energy sources and supporting innovations such as solar, batteries, and electric vehicles. With a focus on safety, system security, and network stability, their commitment extends to addressing challenges related to bushfire risks and climate change. The diverse team includes professionals in network strategy, asset management, field operations, IT, and more. Be part of an industry leader pioneering sustainable and innovative energy solutions. Role Description We are seeking an IT Desktop Support Analyst to join our team on‑site in Melbourne, VIC. This role involves providing technical support to employees, troubleshooting hardware and software issues, and ensuring the smooth operation of IT systems. Responsibilities include responding to user inquiries, maintaining desktop systems, and collaborating with other IT teams to resolve technical challenges and improve system efficiency. You will also assist with hardware installations and updates, as well as identifying opportunities for continuous improvement in IT processes. Technical Skills Required Strong experience with Windows 10/11 and basic macOS Hands‑on knowledge of desktop/laptop hardware, printers, and peripherals Experience with SCCM / Intune Exposure to remote support tools Experience with Microsoft 365 (Outlook, Teams, OneDrive) Working knowledge of Active Directory (user account management, password resets) Basic network troubleshooting (LAN, Wi‑Fi, VPN, DNS) Familiarity with IT ticketing systems (ServiceNow, Jira, Freshservice) Understanding of IT security fundamentals (MFA, antivirus, patching) Communication & Soft Skills Excellent verbal and written communication skills Strong customer service mindset Ability to explain technical issues to non‑technical users Good problem‑solving and time‑management skills Ability to work independently and within a team Qualifications Diploma or Bachelor’s degree in IT, Computer Science, or related field Relevant certifications such as CompTIA A+, Microsoft Desktop certifications, or ITIL Foundation are highly desirable 2–3 years’ experience in Desktop Support / IT Helpdesk (entry‑level candidates with certifications encouraged to apply) Previous corporate or enterprise IT environment experience Seniority Level Entry level Employment Type Contract Job Function Information Technology Industry Utilities Referrals increase your chances of interviewing at CitiPower and Powercor by 2x. #J-18808-Ljbffr
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IT Desktop Support Analyst
vor 1 Woche
City of Lake Macquarie, Österreich Light & Wonder VollzeitIT Desktop Support Analyst – Light & Wonder We are currently seeking an IT Desktop Support Analyst with at least 3+ years’ experience to join our Light & Wonder Information Technology team based in our Silverwater Office. The position is a full-time permanent role in a hybrid working environment. Gaming – Welcome to the world of land-based gaming. At...
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IT Desktop Support Analyst
vor 2 Wochen
City of Lake Macquarie, Österreich Light & Wonder, Inc. VollzeitIT Desktop Support Analyst page is loaded## IT Desktop Support Analystlocations: Silverwater, Australiatime type: Full timeposted on: Posted Todayjob requisition id: R **Gaming:**Welcome to the world of land-based gaming. At Light & Wonder, it’s all about the games, and our Gaming team builds cutting-edge technology, products, and content for the most...
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IT Support Analyst: Desktop
vor 4 Wochen
City of Moreton Bay, Österreich Sime Darby Motors Group VollzeitA leading equipment dealership in Brisbane seeks an IT Support Analyst to provide desktop support services and application assistance for users. The ideal candidate has a strong background in IT support, excellent communication skills, and knowledge of MS Windows 10 and Office 365. The role includes managing the Service Desk ticketing system and...
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Desktop Support Analyst
vor 4 Wochen
City of Melbourne, Österreich Talent International Vollzeit6-12 month ongoing contract with the view to extend Conveniently located in CBD (5 days' in the office) Join a high performing team within the utility domain We currently have an exciting opportunity for an experienced Desktop Support Analyst to join this leading utility company. The successful candidate will be responsible for the ongoing systems...
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Senior Desktop Support Analyst
vor 4 Wochen
City of Melbourne, Österreich at VollzeitSenior Desktop Support Analyst – Fast-Growing Organisation One of our clients is expanding rapidly and is seeking a proactive Senior Desktop Support Analyst to support their growing team. This business values collaboration, authenticity, and continuous improvement, and needs someone who can keep their people productive and their technology running...
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IT Desktop Support
vor 1 Woche
Council of the City of Sydney, Österreich Stantec VollzeitA community-focused design firm in Sydney is looking for a Desktop Support Analyst to provide operational support for IT systems and applications. The ideal candidate will have experience in IT environments and possess strong customer service skills. Responsibilities include resolving support requests, conducting maintenance, and collaborating with teams....
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Desktop Support Analyst
vor 1 Woche
City Of Cockburn, Österreich Emanate Technology VollzeitIT Desktop Support Analyst Location: Henderson, WA (On-site) Salary: $85,000 – $89,000 + Superannuation Employment Type: Permanent, Full-time About the Role We are seeking an experienced IT Desktop Support Analyst to join a high-performing ICT Operations team. This role provides critical end‑user support across all levels of the organisation, ensuring...
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IT Desktop Support Analyst
Vor 5 Tagen
Council of the City of Sydney, Österreich LNW Gaming ANZ Pty Ltd VollzeitGaming Welcome to the world of land-based gaming. At Light & Wonder, it’s all about the games, and our Gaming team builds cutting-edge technology, products, and content for the most iconic casinos and operators across the globe. Position Summary We are currently seeking an IT Desktop Support Analyst, with at least 3+ years’ experience, to join our Light...
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IT Desktop Support Analyst
Vor 5 Tagen
City of Lake Macquarie, Österreich Light & Wonder VollzeitWelcome to the world of land‑based gaming. At Light & Wonder, it’s all about the games, and our Gaming team builds cutting‑edge technology, products, and content for the most iconic casinos and operators across the globe. Position Summary We are currently seeking an IT Desktop Support Analyst, with at least 3+ years’ experience, to join our Light &...
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Desktop Support Analyst
vor 1 Tag
Council of the City of Sydney, Österreich Light & Wonder VollzeitA global gaming technology company is seeking an IT Desktop Support Analyst to provide first and second-level support for applications and hardware. This position requires over 3 years of experience in IT support, troubleshooting issues, and assisting in mobile device deployment. Ideal candidates will have strong communication skills and a passion for...