Reservations Agent | Part Time | Crowne Plaza Melbourne
vor 1 Woche
Reservations Agent | Part Time | Crowne Plaza Melbourne Join to apply for the Reservations Agent | Part Time | Crowne Plaza Melbourne role at IHG Hotels & Resorts About Us: Crowne Plaza Melbourne is the perfect destination for your next staycation, family holiday, or romantic escape. At Crowne Plaza Melbourne, you can find big city adventure combined with some well-deserved time to relax. Experience the vibrancy and electric culture for which Melbourne is renowned with central accommodation near Melbourne CBD. Crowne Plaza Melbourne is ideally located on the Yarra River, only steps away from the restaurants and bars of the South Wharf precinct, CBD shopping, and South Melbourne with its popular cafés and markets. What’s the job? We are currently seeking a Part Time Reservations Agent to join our team at Crowne Plaza Melbourne. The role involves efficiently managing and converting reservations to meet hotel targets. Your day to day Guest Service & Communication – Respond promptly to guest inquiries and requests, manage calls, reservations, and amendments accurately, and handle complaints professionally to ensure a positive guest experience. Reservation Management & Reporting – Process, monitor, and record all reservations, “no-shows,” and credit approvals while preparing occupancy and sales reports to support the Reservations and Revenue teams. Sales & Product Knowledge – Maintain strong knowledge of hotel offerings, upsell rooms and packages, manage restaurant and room service bookings, and promote special rates or promotions to maximize revenue. What We Need From You A professional appearance Excellent communication, writing, and problem‑solving skills with strong time management and attention to detail At least two years of relevant hotel or reservations experience A genuine ability to engage positively with guests, colleagues, and third parties, reflecting the values of our hotel, brand, and company What you can expect from us We give our people everything they need to succeed – a competitive salary, benefits, full uniform, room discounts, and top‑class training. Our mission is to welcome everyone and create inclusive teams that celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance, ensuring every team member feels they belong, grow, and make a difference. #J-18808-Ljbffr
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City of Melbourne, Österreich IHG Hotels & Resorts VollzeitCommis Chef / Demi Chef | Part Time | Crowne Plaza Melbourne 1 day ago Be among the first 25 applicants About Us Crowne Plaza Melbourne is the perfect destination for your next staycation, family holiday, or romantic escape. At Crowne Plaza Melbourne, you can find big‑city adventure combined with well‑deserved time to relax. Experience the vibrancy and...
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vor 14 Stunden
City of Melbourne, Österreich IHG Hotels & Resorts VollzeitAbout Us Crowne Plaza Melbourne is the perfect destination for your next staycation, family holiday or romantic escape. At Crowne Plaza Melbourne you can find big city adventure combined with some well‑deserved time to relax. Experience the vibrancy and eclectic culture for which Melbourne is renowned with central accommodation near Melbourne CBD. Crowne...
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City of Melbourne, Österreich IHG Hotels & Resorts VollzeitNight Auditor | Full Time | Crowne Plaza Melbourne Join to apply for the Night Auditor | Full Time | Crowne Plaza Melbourne role at IHG Hotels & Resorts . About Us Crowne Plaza Melbourne is the perfect destination for your next staycation, family holiday or romantic escape. At Crowne Plaza Melbourne you can find big city adventure combined with some...
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City of Melbourne, Österreich IHG Hotels & Resorts VollzeitCrowne Plaza Melbourne Carlton (pre-opening) is set to open in December 2025 as a vibrant cosmopolitan hotel within Melbourne’s Innovation District. Conveniently located near world’class universities, the hotel offers guests an unforgettable experience whether they visit for business, leisure, or a meaningful gathering. Role Overview Full‑time and...
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City of Melbourne, Österreich IHG Hotels & Resorts VollzeitAssistant Night Manager | Full Time | Crowne Plaza Melbourne 2 days ago Be among the first 25 applicants About Us Crowne Plaza Melbourne is the perfect destination for your next staycation, family holiday or romantic escape. At Crowne Plaza Melbourne you can find big city adventure combined with some well-deserved time to relax. Experience the vibrancy and...
