Customer Experience Consultant

vor 4 Wochen


City of Melbourne, Österreich Karmo Vollzeit

Karmo Gladstone Park, Victoria, Australia 3 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. This range is provided by Karmo. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range A$65,000.00/yr - A$85,000.00/yr Are you passionate about helping people find the perfect car, hassle‑free? At Karmo, we make car ownership simple, flexible and stress‑free through our vehicle subscription service. We’re on the lookout for a Customer Experience Consultant who’s passionate about helping customers find the right car and enjoy every step of their Karmo journey. What You’ll Be Doing Guide customers to the best vehicle subscription for their needs. Deliver outstanding service that drives loyalty and repeat business. Work collaboratively with the team to meet customer and business goals. Support customers throughout their lifecycle from onboarding to renewals and returns. Collaborate with operations, sales and delivery teams to ensure a seamless experience. Handle customer feedback and resolve issues quickly and professionally. What You’ll Bring Automotive experience in a Dealership or Rental space is desired but not essential. A current, valid Australian Driver’s Licence is a must. Passion for people and problem‑solving. Strong communication skills and attention to detail. A positive attitude and drive to grow with an expanding business. What's In It For You OTE (On Target Earnings) up to $85k++ per annum. Tullamarine, Victoria. Monday to Friday On‑Site - enjoy your weekends Paid Parental Leave. Friends and Family Subscription Discount. Be part of a growing, forward‑thinking business in the automotive space. About The Company Karmo is Australia’s largest car subscription provider, leading a fast‑growing movement toward flexible, affordable, and convenient vehicle access. Our innovative model lets customers regularly swap cars to suit their changing needs, offering a smarter alternative to traditional car ownership. At Karmo, we’re more than a business, we’re a team of forward‑thinking individuals shaping the future of mobility. We foster a collaborative, inclusive work culture where ideas are valued, growth is supported, and innovation thrives. How To Apply If this role sounds like you, please click on the apply button & follow the prompts. We will get in touch if you are shortlisted for this opportunity. *You must have relevant qualifications & experience to be considered for this position. We will only be contacting those who match the criteria. All shortlisted applicants will be required to undertake a pre‑employment check including police and medical check.* Seniority level Entry level Employment type Full-time Job function Customer Service and Sales Industries Motor Vehicle Manufacturing, Hospitality, and Retail #J-18808-Ljbffr



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