Customer Success Manager
vor 3 Wochen
Direct message the job poster from Propel Head of Commercial | Connecting high growth, VC & PE backed scale-ups with the very best sales talent. Customer Success Manager – AI FinTech (APAC) Join one of the most exciting names in AI-powered fintech – backed by top-tier investors, expanding globally, and already trusted by some of the world’s largest financial institutions. This company is transforming how analysts work, using AI to automate and scale the extraction of financial data with near-perfect accuracy. No more hours lost digging through PDFs or manually updating models – users get clean, reliable data in seconds, with links back to the source. It’s a game-changer for investment teams worldwide. As the first Customer Success Manager in the Asia-Pacific region, you’ll play a critical role supporting the rollout of this category-defining platform across a leading Tier 1 global bank. With over 200 users to onboard across Japan and Hong Kong, this is a high-impact, high-visibility opportunity with real ownership and autonomy. What you’ll be doing Own onboarding and implementation for new users in both Japan and Hong Kong Train, support, and retain key users across a flagship global banking account Act as the bridge between client and product teams – capturing feedback, resolving friction, and driving adoption Develop strong relationships with end users and stakeholders, acting as a trusted advisor Work closely with technical and product teams to troubleshoot issues and optimise user experience Identify opportunities to expand usage and improve customer outcomes What we’re looking for 5–6+ years in customer success, post‑sales, or account management within fintech, SaaS, or financial data Native‑level Japanese and fluent English required Based in Japan or Hong Kong, with flexibility to travel locally for on‑site client engagements Strong understanding of how analysts, PMs, or researchers work with financial data and tools Independent operator who thrives in a fast‑paced, startup‑style environment Outstanding communication, relationship‑building, and stakeholder management skills What’s on offer Compensation : Remote‑first role with flexible working and regular on‑site client interaction Work with a globally respected AI product solving real pain points in financial services Foundational APAC role with scope to shape customer success strategy in the region Career‑defining opportunity at a scaling, category‑leading company #J-18808-Ljbffr
-
Customer Success Manager
vor 3 Wochen
Newcastle-Maitland, Österreich Safe Gauge VollzeitThe Customer Success Manager will support new and existing key customer accounts to ensure that SafeGauge’s products are effectively introduced, implemented, supported within those accounts. They will function as the primary contact point for these customers to resolve issues and enhance their experience, engaging internal staff as required to support. Why...
-
Customer Success Manager
Vor 7 Tagen
Council of the City of Sydney, Österreich Kaliba VollzeitCustomer Success Manager – Sydney Looking to kick‑start your career in sales? We’re hiring a Customer Success Manager to join our clients Sydney team! This role offers the chance to prospect into companies of various sizes and industries and learn from well‑established and proven performers on a global scale. As a Customer Success Manager, you’ll...
-
Customer Success Manager
vor 2 Wochen
Council of the City of Sydney, Österreich Prometheus Group VollzeitGet AI-powered advice on this job and more exclusive features. Prometheus Group is built on a culture of self-starters, accountability, and results. For more than a decade, our team has proudly served the Asia Pacific market, building a loyal customer base across energy, utilities, mining, manufacturing, and other asset-intensive industries. Our software...
-
Customer Success Manager
vor 2 Wochen
Council of the City of Sydney, Österreich Kaliba VollzeitCustomer Success Manager Looking to kick‑start your career in sales? We’re hiring a Customer Success Manager to join our clients Sydney team! This role offers the chance to prospect into companies of various sizes and industries and learn from well‑established and proven performers on a global scale. As a Customer Success Manager, you’ll work with...
-
Customer Success Manager
Vor 7 Tagen
Council of the City of Sydney, Österreich Techium Consulting Group VollzeitTechium Consulting Group provided pay range This range is provided by Techium Consulting Group. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range A$90,000.00/yr - A$120,000.00/yr Direct message the job poster from Techium Consulting Group Helping build world‑class Go‑to‑Market teams...
-
Customer Success Manager
vor 4 Wochen
Council of the City of Sydney, Österreich Spin Personnel VollzeitOverview We’re looking for a driven Customer Success Manager with experience in the HR sector to join our growing client, a fintech start-up providing HR solutions across Australia. You’ll work with enterprise level clients across new customer implementations (non-technical) as well as maximising usage across an existing client base. This is a hands-on...
-
Customer Success Manager
vor 4 Wochen
Council of the City of Sydney, Österreich N-able VollzeitOverview Join to apply for the Customer Success Manager role at N-able . As a key member of our Customer Success team, the Customer Success Manager (CSM) is the primary relationship owner between N-able and our customers and partners. Drawing on your account management expertise, customer service acumen, and industry knowledge, you will ensure customers...
-
Customer Success Manager
vor 3 Wochen
Council of the City of Sydney, Österreich Darktrace Ltd Vollzeit###Customer Success Manager page is loaded## Customer Success Managerlocations: Sydney Officetime type: Full timeposted on: Posted 30+ Days Agojob requisition id: JR Darktrace is a global leader in AI for cybersecurity that keeps organizations ahead of the changing threat landscape every day. Founded in 2013, Darktrace provides the essential cybersecurity...
-
Customer Success Manager
Vor 7 Tagen
Council of the City of Sydney, Österreich Rxpx VollzeitOverview RxPx is a global digital health platform that helps doctors, patients and caregivers more easily manage complex conditions and therapies. Our No Patient Alone mission unites a passionate, smart, dedicated team of developers, designers, data scientists, health professionals and business leaders. As a PE‑backed company, with substantial success,...
-
Customer Success Manager
vor 4 Wochen
Council of the City of Sydney, Österreich N-able Technologies Ltd. VollzeitIT doesn’t get better than this! N-able isn’t just another software company – we’re going places, and we’d love for you to be a part of that journey. With N-ablites in more than 15 countries around the world, you’re adding your unique voice to a diverse team of people who are supporting our customers, and one another. As a key member of our...
